General Manager

Naniq Global Logistics; Fairbanks (AK); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Employee Assistance

Job summary

Naniq Global Logistics in Fairbanks, Alaska, is seeking a Fulfillment Manager who will oversee loading/unloading operations, manage sortation, and ensure compliance with TSA and DOT regulations. This full-time position requires strong leadership skills and the ability to work in a dynamic environment.

The ideal candidate will possess excellent organizational and communication skills, be customer-service oriented, and have experience in commercial driving and sortation. Benefits include health insurance and a retirement plan.

Qualifications

• Experience in customer service with a friendly and professional disposition.
• Ability to handle sensitive and confidential information.
• Experience with commercial driving and sortation processes is desired.

Responsibilities

• Oversee loading/unloading, sortation, and trucking operations.
• Work with subcontractors to ensure operation staffing.
• Ensure compliance with TSA and DOT requirements.

Skills

Leadership skills

Customer service orientation

Excellent organization

Communication skills

Interpersonal skills

Problem-solving skills

Job description

Job Summary

Are you a dynamic, outgoing, organized person who is able to implement and manage a high level of employee performance? Naniq Global Logistics is seeking a full‑time Fulfillment Manager to join our diverse team. We value safety, reliability, dedication to our organization, and industry‑leading innovation. We look for pride, integrity, grit, and approachability. If you are a fast‑paced dynamic leader looking to make a difference in the workplace, this is a great opportunity to dive in and continue to build an operation we are proud of.

Position Overview

This position reports to the Gateways Operations Manager and the Gateway Manager, overseeing the unloading and loading of planes, package sortation, and trucking operations that deliver pallets to the US post office. The Gateway Manager supervises ground support handling of 767 cargo aircraft, piece‑level sortation of packages, and linehaul delivery of sorted packages to the Direct Delivery Unit (DDU) Post offices of the island of Kauai. The operation runs 5 days per week during an evening‑to‑morning shift, with occasional weekend work. This role is capable of stepping into other management positions if needed.

Pay Range

$55,000 - $65,000 DOE

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Vision Insurance
• Voluntary Accident insurance
• Paid time off
• Employee Assistance

Duties and Responsibilities

• Oversee the overall operation of plane loading and unloading, package sortation, and trucking operations and ensure compliance with all client metrics, standards, and reporting requirements.
• Work with our unionized subcontractor to ensure the sortation operation is sufficiently staffed.
• Supervise all operations to ensure compliance with TSA and DOT requirements.
• Ensure compliance with local, state, federal regulations as well as company policies and procedures, customer information, and security requirements.
• Ensure customer‑required reports are prepared and issued on time.
• Report safety, security, and theft incidents.
• Demonstrate internal and external customer service.

Qualifications

• Customer service oriented, friendly, helpful, and professional disposition with strong leadership skills to work in a fast‑paced and always changing environment and manage people optimally.
• Experience with commercial driving and sortation process is desired.
• Excellent organization, communication (both written and verbal), and interpersonal skills required.
• Ability to handle sensitive and confidential information.
• Self‑motivated, able to multi‑task and work effectively under minimal supervision in a fast‑paced environment, with strong problem‑solving skills.
• Consistently capable of working cooperatively with others in a team environment.

Physical Requirements

The work requires routine walking, standing, bending, and carrying items weighing less than fifty pounds. Moving items over fifty pounds will be done using team lift. Must meet physical lifting requirements of 50 lbs.

Reasonable Accommodation

It is Naniq's business philosophy and practice to provide reasonable accommodation, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Equal Employment Opportunity

Naniq is an Equal Opportunity Employer - an affirmative action and VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Naniq is a drug‑free employer and a participant of the E‑Verify Employment Verification Program.