General Manager

Jack's Roofing and Construction; Ellisville (MO); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Job summary

Jack's Roofing and Construction is seeking a General Manager to lead daily operations across sales, production, admin, finance and customer service in the St. Louis area.

You will mentor department managers, monitor performance, and optimize processes to drive profitability while upholding our standards of accountability, quality workmanship, and customer service. The role requires strong leadership, strategic planning, and hands-on problem solving in a residential construction environment.

Qualifications

• Five+ years in management, operations leadership, or business management.
• Experience leading multiple departments and managers.
• Proven ability to improve operations and accountability.
• Strong financial literacy: statements, budgeting, cash flow.
• Data-driven decision making using performance reports.
• Excellent written and verbal communication and problem solving.
• CRM and accounting software proficiency.

Responsibilities

• Lead and be accountable for company performance.
• Oversee sales, production, admin, finance, and customer service.
• Develop and monitor operational systems and processes.
• Support department managers and ensure project flow from sale to completion.
• Make hands-on decisions and develop staff.
• Balance long-term strategy with daily operations.

Skills

Leadership

Operational management

Financial understanding

Communication skills

Data-driven decisions

CRM proficiency

Team development

Problem solving

Tools

CRM systems

Accounting software

Spreadsheets

Performance reports

Job description

Benefits

• Health insurance
• Paid time off
• 401(k) matching
• Competitive salary

Company Overview

The company has served homeowners throughout the St. Louis and St. Charles areas for more than 20 years. Its services include roofing, siding, gutters, soffit and fascia, windows, entry doors, and other exterior improvements.

The organization has an established team, strong market presence, documented operating processes, and significant opportunities for continued growth.

The company’s culture emphasizes:

• Accountability
• Quality workmanship
• Respectful communication
• Teamwork
• Customer service
• Continuous improvement
• Doing what is right, even when it is difficult

The company is seeking a leader who can protect these standards while improving structure, consistency, profitability, and overall performance.

Position Overview

The General Manager will work directly with ownership and oversee the company’s daily operations.

This position is responsible for coordinating the sales, production, administrative, financial, and customer-service functions of the business. The General Manager will lead department managers, monitor company performance, improve operational systems, and ensure that projects move efficiently from the initial customer appointment through completion and final payment.

This is a hands-on leadership role. The General Manager must be comfortable making decisions, solving problems, developing employees, reviewing financial performance, and holding managers and team members accountable.

The successful candidate will balance long-term strategic planning with the practical demands of operating a residential construction company.

Primary Responsibilities Include:

• Leadership and Accountability
• Operational Management
• Sales Management (with a Sales Manager to assist)
• Production and Quality Oversight (with a Production Manager to assist)
• Financial Management (With an Office Manager to assist)
• Customer Experience
• Strategic Planning

Qualifications

• At least five years of management, operational leadership, or business-management experience.
• Experience managing multiple departments, managers, or business functions.
• Demonstrated success improving business operations and employee accountability.
• Strong understanding of financial statements, job costing, budgeting, and cash flow.
• Ability to interpret performance reports and use data to make decisions.
• Strong organizational, decision-making, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience handling difficult personnel, customer, or operational situations.
• Comfortable using CRM systems, accounting software, spreadsheets, and performance reports.
• Ability to manage competing priorities in a fast-paced environment.
• Valid driver’s license and reliable transportation.