General Manager

Checkers-; Cookeville (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

Checkers & Rally’s is seeking a General Manager to lead restaurant operations and drive sales and profits while delivering exceptional guest and team service. You will manage the P&L, hire and train staff, and ensure a safe and welcoming environment for guests and employees.

The role requires 2+ years of restaurant management experience, strong communication skills, and flexibility to work extended hours in a fast-paced QSR setting. Competitive benefits and growth opportunities are offered.

Qualifications

• Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR).
• Basic math skills.
• Microsoft Office and general systems experience.
• Strong verbal and written communications skills.
• Ability to work flexible schedule and extended hours.
• Commitment to core values of integrity, service, excellence, and courage to be bold.

Responsibilities

• Meet budgeted sales and profits by managing all aspects of the P&L.
• Analyze data and develop plans to improve sales and profits and increase service and efficiency.
• Determine staffing needs and hire the right candidates for the right positions.
• Ensure shifts are properly staffed to maintain operations and guest satisfaction.
• Train Team Members and Managers on operations, policies, and guest service; respond to complaints and violations.
• Provide regular feedback and coaching to employees.
• Maintain a safe, clean, and motivating environment for employees and guests.

Skills

Verbal communication

Written communication

Microsoft Office

Flexibility

Education

High school diploma or GED

Job description

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees.

HOW YOU MAKE A DIFFERENCE EVERYDAY

• Meeting budgeted sales and profits by managing all aspects of the P&L
• Continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
• Determining staffing needs and hiring the right candidates for the right position
• Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction
• Training Team Members and Managers on operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations
• Providing regular feedback and coaching to employees on their performance
• Ensuring the restaurant is a safe, clean and fun environment for our employees and Guests!

YOU'VE GOT THIS?

• High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified
• Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills
• Microsoft Office and general systems experience
• Strong verbal and written communications skills
• Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment
• Commitment to our core values of integrity, service, excellence, and courage to be bold & grow

WHAT’S IN IT FOR YOU?

• Operations Excellence: Our team expects and delivers nothing but the best
• Training & Development: We bring out the best by ensuring everyone gets well trained
• Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally’s
• Benefits & Rewards: We offer Comprehensive benefits such as Medical Plan. Along with offering Vision and Dental Plans as well as recognition programs including bonuses and incentives such as our all expenses paid annual cruise