General Manager

Golden Corral; Conway (AR); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading restaurant chain is seeking a Restaurant Manager in Conway, Arkansas. The successful candidate will provide leadership to key management roles, ensuring operational standards are upheld and guiding the team to deliver a top-quality dining experience. With experience in restaurant management and strong leadership skills, the candidate will oversee budget management and implement health and safety programs, ensuring compliance with company policies. The role is under minimum supervision and involves regular customer interaction.

Qualifications

• Three to five years experience in managing a restaurant with diversified menu offerings.
• One-year Golden Corral restaurant management experience as an associate manager is preferred.
• Successful completion of the Golden Corral Manager in Training Program.

Responsibilities

• Provide leadership to Kitchen Manager, Hospitality Manager and Assistant Managers.
• Ensure all Golden Corral operations systems are in place for the restaurant.
• Manage all company assets in accordance with policy and regulations.
• Recruit, select and orient Assistant Managers into Golden Corral.

Skills

Leadership

Coaching

Budget Management

Operational Standards Training

Health and Safety Programs

Education

Degree in Business or Hospitality

Job description

Responsible for ensuring optimal restaurant performance by providing leadership and guidance to the Hospitality Manager, Kitchen Manager, Assistant Managers, Crew Leaders and Crew Trainers. Ensure Golden Corral operational standards are communicated, trained and maintained in the restaurant.

ACCOUNTABILITIES/RESPONSIBILITIES:

1. Provide leadership to Kitchen Manager, Hospitality Manager and Assistant Managers through training, coaching, performance appraisal and development to ensure guests receive a pleasant dining experience.
2. Ensure all Golden Corral operations systems are in place for the restaurant in accordance with the Operations Manual.
3. Ensure the restaurant is operated within budget for sales, food, labor and controllable operating expenses.
4. Manage all company assets; financial, facility, and human resources in accordance with company policy and all federal and state regulations. Ensure all company policies are followed including the Code of Ethics.
5. Ensure Restaurant Operations Improvement Process (ROIP) standards are met.
6. Provide coverage for the front or back of the house when the Kitchen Manager or Hospitality Manager is away. Coach Associate Managers and other team members when problems are identified and follow‑up to ensure corrections are made.
7. Recruit, select and orient Assistant Managers into Golden Corral utilizing approved selection and interview process. Ensure co‑workers and Assistant Managers participate and certify in the FastPass for Success program to develop members of the team.
8. Recognize members of the restaurant team for exemplary performance, length of service awards, 100 Club and other special occasions.
9. Train Crew Leaders, Crew Trainers, Assistant Managers, Kitchen Manager and Hospitality Manager on changes in Golden Corral standards, recipes, marketing promotions and new policies.
10. Train, implement and execute company health and safety programs to ensure a safe environment for team members and guests.
11. Ensure systems are in place to support timely and regular communications to members of the restaurant team.
12. Provide input and assist the Director of Operations in the development of the restaurant’s budget.
13. Ensure that the 17 priorities are maintained and regular preventive equipment maintenance is performed in the restaurant as well as outside of the restaurant including signs, parking lot and landscaping.
14. Execute national restaurant marketing program and develop and implement local restaurant marketing programs to drive customer counts and sales.

EDUCATION/SPECIALIZED TRAINING:

Education and training normally associated with completion of a degree program - business or hospitality. Three to five years experience in managing a restaurant with diversified menu offerings. One‑year Golden Corral restaurant management experience as an associate manager is preferred. Successful completion of the Golden Corral Manager in Training Program.

Other Qualifications:

Position requires standing and walking for periods of 2-5 hours without a rest break, and task sequencing and the completion of complex administrative responsibilities. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes heavy customer contact, working with cooking equipment and slippery walking surfaces. Position is under minimum levels of day‑to‑day supervision.