General Manager

Golden Corral; North Little Rock (AR); On-site; USD 50,000 - 70,000; Full time

Job summary

A well-known restaurant chain is seeking a Restaurant Manager in North Little Rock, Arkansas. This role involves providing leadership, training, and oversight to restaurant staff to ensure optimal performance and customer satisfaction. The ideal candidate will have substantial management experience in a restaurant setting, preferably with this chain. Key responsibilities include budget management, ensuring operational standards are met, and fostering a positive dining experience for guests.

Qualifications

• Must be able to train and motivate staff effectively.
• Experience managing a diverse menu in a restaurant setting.
• Ability to maintain operational standards and budgets.

Responsibilities

• Provide leadership and guidance to restaurant management.
• Ensure restaurant operations comply with company standards.
• Manage budgets and financial resources effectively.

Skills

Leadership

Training and coaching

Budget management

Customer service

Operational standards compliance

Education

Degree in business or hospitality

3 to 5 years of restaurant management experience

Golden Corral management experience preferred

Job description

Responsible for ensuring optimalrestaurant performance byproviding leadership and guidance to the HospitalityManager, KitchenManager,AssistantManagers,CrewLeadersandCrewTrainers.EnsureGoldenCorraloperationalstandardsarecommunicated, trained and maintained in the restaurant.

ACCOUNTABILITIES/RESPONSIBILITIES

• Provide leadership to Kitchen Manager, HospitalityManager and Assistant Managers through training, coaching, performanceappraisaland developmenttoensureguests receivea pleasurablediningexperience.

2. Ensure all Golden Corral operations systems are in place for the restaurant in accordance with the Operations Manual.

3. Ensure the restaurant is operated within budget for sales, food, labor and controllable operating expenses.

4. Manage all company assets; financial, facility, and human resources in accordance with company policy and all federal and state regulations. Ensure all company policies are followed including the Code of Ethics.

5. Ensure Restaurant Operations Improvement Process (ROIP) standards are met.

6. Provide coverage for the front of the house or back of the house when the Kitchen Manager or Hospitality Manager is away. Coach Associate Managers and other team members when problems are identified and follow up to ensure corrections are made.

7. Recruit, select and orient Assistant Managers into Golden Corral utilizing approved selection and interview process. Ensure Co-workers and Assistant Managers participate and certify in the FastPass for Success program in order to develop members of the team.

8. Recognize members of the restaurant team for exemplary performance, length of service awards, 100 Club and other special occasions.

• Train Crew Leaders, Crew Trainers, Assistant Managers, Kitchen Manager and HospitalityManager on changes in Golden Corral standards, recipes, marketing promotions and new policies.

10. Train, implement and execute company health and safety programs to ensure a safe environment for team members and guests.

11. Ensure systems are in place to support timely and regular communications to members of the restaurant team.

12. Provide input and assist the Director of Operations in the development of the restaurant's budget.

• Ensure that the 17 priorities are maintained and regular preventive equipment maintenance is performed in the restaurant as well as outside of the restaurant, including signs, parking lot and landscaping.
• Execute national restaurant marketing programs and develop and implement local restaurant marketing programs to drive customer counts and sales.

EDUCATION/SPECIALIZED TRAINING

Educationandtrainingnormallyassociatedwithcompletionofadegreeprogram-businessorhospitality.Threetofiveyears experienceinmanagingarestaurantwithdiversifiedmenuofferings.One-yearGoldenCorralrestaurantmanagement experienceasanassociatemanagerispreferred.SuccessfulcompletionoftheGoldenCorralManagerinTrainingProgram.

Other Qualifications

Position requires standing and walking for periods of 2-5 hours without a rest break, and task sequencing and the completion of complex administrative responsibilities. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes heavy customer contact, working with cooking equipment and slippery walking surfaces. Position is under minimum levels of day-to-day supervision.