General Manager

Crunch Fitness; Colorado Springs (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Employee discounts

Paid time off

Profit sharing

Training & development

Job summary

Fit Fusion is seeking a General Manager to oversee gym operations and deliver an exceptional member experience while driving a financially successful facility. You will lead a team, focus on gym operations, sales and staff development, and ensure high standards of service in a non-judgmental environment.

Responsibilities include building teams, managing schedules, coaching staff, driving KPI performance, and maintaining brand standards across the gym.

Qualifications

• Minimum 2 years of fitness facility management experience.
• Experience supervising a team and managing staff.
• Experience with business operations such as finance, admin, and labor management.
• CPR/AED certification is required.
• Ability to take assertive action, innovate and solve problems.
• Knowledge of key metrics to grow the gym business.
• Proficient with Microsoft Suite or similar software.

Responsibilities

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
• Direct management of team, including setting weekly schedules and assigning areas of responsibility.
• Oversee training standards and coach team members to improve sales performance.
• Develop and coach team on employment policies and practices.
• Conduct team meetings and set team goals.
• Expand business focusing on sales and operations while energizing daily/weekly/monthly objectives.
• Ensure timely resolution to member inquiries and issues.
• Monitor team performance to meet KPI standards.
• Maintain clean facility in line with Crunch brand standards.
• Manage payroll and scheduling to ensure adequate staffing.
• Command offerings, amenities, and equipment utilization.
• Ensure compliance with all policies and standards.
• Monitor gym inventory and oversee retail sales process.

Skills

Team supervision

Business operations

CPR/AED certification

Action oriented

Key metrics

MS Office

Tools

MS Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off
• Profit sharing
• Training & development

General Manager | Fit Fusion

Overview

The general manager is responsible for the oversight of gym operations to ensure an excellent member experience as well as manage a financially successful gym in a non-judgmental environment. The general manager will be accountable for leading a team at gym level in a positive, motivating manner with a focus on gym operations, sales and employee training and development.

Responsibilities

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
• Direct management of team, including setting weekly management schedules and assigning areas of responsibility to team members.
• Oversee and maintain training standards and coach and develop team members to drive sales performance.
• Consistent development and coaching of team members, including training in employment policies and practices.
• Conduct team meetings and set team goals.
• Expand and develop the business with a focus on sales and operations while energizing the team around daily, weekly, and monthly objectives.
• Ensure timely resolution to all member inquiries and issues.
• Monitor team performance to meet or exceed expected KPI standards.
• Maintain clean facility in accordance with Crunch brand standards.
• Manager employee payroll and scheduling ensuring the gym is adequately staffed at all times.
• Command of all offerings, amenities, and equipment utilization.
• Ensure and monitor compliance and accuracy with all policies, procedures, and standards.
• Monitor inventory in the gym and oversee the retail sales process.

Requirements

• Minimum 2 years of fitness facility management experience.
• Experience with supervising a team.
• Experience with business operations such as finance, administration, and labor management.
• CPR/AED certification
• Ability to take assertive action to accomplish objectives, innovate and solve problems.
• Knowledge of key metrics and drivers to grow the gym level business.
• Proficient with Microsoft Suite or similar software

Reporting Structure

• Reports directly to the Regional Operations Director and President.
• Works in conjunction with the Fit Fusion management team.