General Manager

McHire; Collinsville (VA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid vacation

Tuition reimbursement

Bonuses

Employee discounts & free meals

Health/dental/vision insurance

401k with matching

Holidays

Job summary

McDonald’s is seeking a General Manager for a high-volume restaurant in Collinsville, VA. You will lead a team of department managers to ensure outstanding quality, service, and cleanliness, while driving profitability and guest satisfaction.

Ideal candidates have GM experience in quick-service or hospitality and are comfortable leading through metrics, coaching staff, and maintaining McDonald’s standards across operations.

Qualifications

• A commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience by managing all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Plan for success by leading People processes: recruiting, hiring and onboarding, staffing and performance management, training and coaching.
• Be in the know by budgeting, inventory, food ordering, and cost control.
• Ensure food safety measures meet McDonald’s standards and maintain guest and employee safety.
• Be results oriented by overseeing maintenance and operations to meet standards.

Skills

Customer service

Leadership

Communication

Fast-paced environment

Decision making

Job description

Requirements:The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant’s goals and creates a plan to achieve the goals.To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future. Ideal candidates should have previous General Manager experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.PERKS & BENEFITS:· Competitive pay ranging $50,000-$65,000 a year.Flexible schedulingPaid sick leave2 weeks vacation (3 weeks after 1 year)Tuition reimbursement and/or educational assistanceTraining and advancement opportunitiesEmployee discounts and free mealsMonthly and/or quarterly bonusesHealth, dental, vision insurance401k/401k matching2 paid off HolidaysAnd much more!This role is vital to the operations within the restaurant because you’ll:· Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work· Plan for success: Proactively lead and manage all People processes including but not limited to:o Recruiting, Hiring and Onboardingo Staffingo Performance Managemento Train, coach and motivate· Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs· Take action first: Ensure food safety measures are set and achieved to McDonald’sstandards of excellence· Inspire and Empower: Maintain high level of standard for guest and employee safety· Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellenceTo be a successful General Manager, you’ll need:· A commitment to excellence and safety in the workplace;· Strong customer service and support focus;· The ability to communicate effectively and anticipate customer needs; and· To provide solutions and make decisions in a fast-paced environmentSo, what’s your job combo?We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.