General Manager

McDonald's; Gillette (WY); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts and free meals

2 weeks paid vacation & IRA Matching

Job summary

McDonald's is seeking a General Manager to lead a high-volume restaurant, ensuring top-quality guest experience, service speed, and cleanliness while driving profitable operations.

You will manage a team of department managers, hire and develop staff, and partner with the Owner/Operator and Director of Operations to meet goals while maintaining a fast-paced, guest-focused environment. Equal opportunity employer.

Qualifications

• Previous General Manager experience at high-volume locations.
• Background in quick-service, hospitality, or retail.
• Must be 18 years or older to be GM in locally owned restaurant.

Responsibilities

• Lead restaurant operations to meet McDonald’s Quality, Service, and Cleanliness standards.
• Hire and develop the full management team and staff; coach and direct departments.
• Collaborate with Supervisor/Director of Operations and Owner/Operator to set and achieve goals.

Skills

Leadership

People management

Customer service

Decision making

Job description

Flexible scheduling with a side of always feeling valued. The restaurant offers a job combo that will fit YOU

Perks & Benefits

• Competitive pay
• Flexible scheduling
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• 2 weeks paid vacation & IRA Matching

And much more!

We are currently looking for the right candidate to help run one of our restaurants. Our stores are located in wonderful communities with great people and fantastic schools. The restaurant is staffed by great people. The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager will work with the Supervisor and Director of Operations and/or the Owner/Operator to set the restaurant’s goals and creates a plan to achieve the goals. We pride ourselves with giving great customer service in a clean, friendly, and fast paced environment.

To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their departments. By improving the Departments, the restaurant improves!

The General Manager is responsible for the hiring and development of all management team members to make sure the restaurant has the right team to lead into the future. The General Manager will work with the management to train and develop all staff.

Additional Job Requirements

Ideal candidates should have previous General Manager experience running high volume locations. A background in quick-service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a General Manager in our locally owned restaurant. Previous McDonald’s experience preferred or 2+ years Supervisory Experience in a Food Service Environment with Profit & Loss Accountability and Team Member Development. Customer Obsessed Personality, Reliable Team Leader who works well with others. Conscientious and take pride in yourself and a job well done.

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Manage all aspects within the restaurant, including food production,

guest service and experience, and direct crew and manager work

• Plan for success: Proactively lead and manage all People processes including but not limited

To

• o Recruiting, Hiring and Onboarding
• o Staffing
• o Performance Management
• o Train, coach and motivate
• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
• o Take action first: Ensure food safety measures are set and achieved to McDonald’s

standards of excellence

• Inspire and Empower: Maintain high level of standard for guest and employee safety
• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

To Be a Successful General Manager, You’ll Need

• A commitment to excellence and safety in the workplace;
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.