General Manager

McDonald's; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

15‑18 days paid vacation

Education through Archways to Opportunity

Medical, dental and vision coverage

Short-and Long-Term Disability insurance

Service awards

Job summary

A local franchise restaurant seeks a General Manager to oversee daily operations, ensuring high standards in Quality, Service, and Cleanliness. Ideal candidates will have management experience in high-volume locations, preferably in quick-service. Benefits include paid vacation, medical coverage, and education assistance. Join us and build your future through our growth opportunities.

Qualifications

• Previous General Manager experience in high-volume locations.
• Background in quick-service restaurants, hospitality, or retail.
• Must be 18 years or older.

Responsibilities

• Responsible for running a profitable restaurant.
• Ensure restaurant meets customer standards of Quality, Service, and Cleanliness.
• Lead a team of Department Managers.

Skills

Leadership

Team Management

Customer Service Standards

Profit Management

Coaching and Development

Job description

Franchise Information

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee holds a license to use McDonald’s logos and food products but is a separate company and employer from McDonald’s USA. If you are hired for the job described, the franchisee will be your employer, not McDonald’s USA. The franchisee is responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no control over employment decisions at this restaurant.

Description

McDonald’s Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES—to working with energy and purpose, finding new talent, providing coaching and direction, honing leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Requirements

The General Manager is responsible for running a profitable restaurant and for ensuring that the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant’s goals and creates a plan to achieve the goals.

To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their departments. By improving the Departments, the restaurant improves.

The General Manager may also be responsible for hiring and developing Department and Shift Managers to ensure that the restaurant has the right team to lead into the future.

Ideal candidates should have previous General Manager experience running high‑volume locations. A background in quick‑service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Benefits

• 15‑18 days paid vacation
• Education through Archways to Opportunity including opportunities to earn a high‑school degree, college tuition assistance, and English classes as a second language
• Medical, dental and vision coverage
• Short‑and Long‑Term Disability, life and accident insurance
• Service awards

Senior­ship Level

Associate

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Restaurants

Employment Notice

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchise‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization for them to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.