General Manager

FIELDS CADILLAC JACKSONVILLE; Chicago (IL); On-site; USD 300,000 - 500,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) plan

Paid time off

Job summary

Fields Auto Group is seeking a dynamic Luxury Automotive General Manager to lead two elite locations: Fields Motorcars North Shore and Fields Motorcars Downers Grove. You will drive profitability across new/used vehicle sales, finance, and internet operations while upholding the Fields Five standards.

Lead a high-performance team, optimize operations, and sustain superior customer experiences. This full-time role is based in the Chicago area and requires a proven luxury dealership background.

Qualifications

• Proven GM or GSM experience at a luxury, high-volume dealership.
• Track record of profitability and strong CSI results.
• Team-oriented, collaborative leadership style.

Responsibilities

• Plan, implement, and assess operations across dealership departments to optimize performance and profitability.
• Supervise, train, and mentor managers and staff; conduct weekly manager meetings.
• Maintain CSI scores at or above company and manufacturer standards.
• Oversee pricing, inventory strategy, and balance sheet management.
• Cultivate relationships with luxury manufacturers, lenders, and the local community.
• Ensure compliance with company policies, Fields Five standards, and regulations.

Skills

Leadership

Operations management

Team management

Customer experience

Strategic planning

Job description

Luxury Automotive General Manager

Fields Auto Group

Fields Auto Group is a premier, family-owned and operated automotive group. We are seeking a positive, dynamic leader to provide an unmatched luxury experience for both our internal team and external customers. Our mission is simple: provide the best customer experience and create lifelong relationships.

Our culture is driven by the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We believe in transparency, collaborative environments, and promoting from within.

The Opportunity

As our General Manager, you will oversee operations for our elite luxury portfolios:

• Fields Motorcars North Shore (Gold Coast): Lamborghini, Rolls-Royce, Bentley, and Bugatti.
• Fields Motorcars Downers Grove: Lamborghini and Bentley.

You will be fully accountable for customer retention and dealership profitability, with a primary focus on the variable side—including new/used vehicle sales, finance, and internet sales operations.

Position Type: Full-Time (Seeking either two dedicated General Managers or one overarching General Manager to lead both high-profile locations)

What We Offer

• Health & Wellness: Medical, Dental, and Vision insurance.
• Income Protection: Short-Term & Long-Term Disability; Company-Paid Basic Life Insurance.
• Retirement Planning: 401(k) Plan.
• Work-Life Balance: Personal Time Off (PTO) and paid holidays.
• Perks & Extras: Employee vehicle purchase plans or company demo, discounts on products/services, and catered Saturday Lunches.
• PAY: 300k - 500k yearly

Key Responsibilities

• Operational Leadership: Plan, implement, and assess successful operations across all dealership departments to optimize performance and profitability.
• Team Management: Supervise, train, mentor, and discipline department managers and dealership staff while conducting weekly manager meetings.
• Customer Experience: Maintain Customer Satisfaction Index (CSI) scores at or above company and manufacturer standards.
• Inventory & Financials: Oversee vehicle pricing, inventory strategy, and balance sheet management.
• External Relations: Cultivate strong working relationships with luxury manufacturers, lending institutions, and the local community.
• Compliance: Reinforce company policies, uphold Fields Five standards, and ensure strict compliance with legal and environmental regulations.

Qualifications

• Experience: Proven experience as a General Manager (GM) or General Sales Manager (GSM) at a luxury, high-volume automotive dealership is required.
• Track Record: Documented history of achieving strong profitability and consistent, positive Customer Satisfaction results.
• Leadership Style: Team-oriented, collaborative, and communicative mentor who thrives on employee relations.
• Requirements: Must possess a valid Driver's License with a clean motor vehicle driving record. Willingness to submit to a pre-employment background check is required.