General Manager

Auctis; Charlottesville (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hospitality firm is seeking a General Manager to oversee food and beverage operations for the University of Virginia Athletics. You will lead a team to ensure excellent service, manage client relationships, and drive operational success. With 3-5 years in sports or entertainment hospitality, you will strategically plan and meet financial goals while ensuring compliance with safety regulations. This role is crucial for delivering exceptional customer experiences.

Qualifications

• 3-5 years of sports/entertainment hospitality experience.

Responsibilities

• Lead a team to deliver excellent service.
• Manage client and community relationships.
• Ensure compliance with safety protocols.

Skills

Leadership

Client relationship management

Financial acumen

Job description

Description:Aramark Sports & Entertainment seeks a dynamic General Manager to oversee our food & beverage operations for University of Virginia Athletics!

As a General Manager, you'll strategically plan, manage, and lead multiple F&B services generating $7M+ revenue. Your role involves achieving operational and financial goals, meeting client objectives, and exceeding customer expectations.

Key Responsibilities:

• Lead a team to deliver excellent service, utilizing client knowledge, relationship-building skills, and financial acumen.
• Provide hands‑on execution management of contracted services with a focus on safety.
• Manage client and community relationships, assess operations, and drive employee and customer satisfaction.
• Build, develop, and lead a capable management team and staff aligned with organizational objectives.
• Recommend service improvement methods, resources, and implementation based on operational needs.
• Collaborate with Finance to manage budgets and design improvements for financial performance.
• Ensure compliance with local, state, and federal regulations, Aramark's standards, and safety protocols.
• Adapt to evolving job duties to meet commitments and positively impact employees and customers.

Candidate Must Have:

• 3-5 years of sports/entertainment hospitality experience