General Manager - Food Services

Aramark; Cincinnati (OH); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan

Parental leave and disability coverage

Job summary

Aramark Sports & Entertainment is seeking a General Manager to lead food & beverage operations at a large multi-sport complex in Cincinnati, Ohio. You will manage multi-million dollar revenue, direct P&L, and supervise a team across concessions, catering and premium dining services.

The role emphasizes client relationships, data-driven decisions, and guest satisfaction, with hands-on leadership, flexibility for evenings, weekends and holidays, and alignment with Aramark's service standards.

Qualifications

• Minimum 5+ years of large venue or multi-unit management experience.
• Premium and Concessions Management experience preferred.
• Direct P&L responsibility within a comparably scoped environment.
• Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment.
• Entrepreneurial mindset with client and guest service focus.
• Willingness to work evenings, weekends and holidays and be hands-on with staff.

Responsibilities

• Full P&L responsibility in regard to food and beverage.
• Manage the client relationship at the location, while providing hands-on execution and leadership of operations.
• Leadership of a large team of managers and workforce throughout multiple units and concepts.
• Develop concepts to increase revenue from concessions, premium service and catering.
• Plan and execute business development strategy with senior leadership.
• Recruitment and development of new and existing managers.
• Interact with client, stadium guests, and team members regularly.

Skills

Large venue management

P&L leadership

Concessions management

Team leadership

Food & beverage focus

Client communication

Flexible hours

Hands-on operations

Job description

Aramark Sports & Entertainment is looking to hire a General Manager to support our food and beverage operations at a large multi-sport complex in Cincinnati, Ohio.

THE OPPORTUNITY: As a General Manager, you will plan, manage, and lead multiple contracted services with multi-million dollar revenue to meet operating and financial goals, client objectives, and guest needs. Services include food and beverage operations which could include concessions, catering and premium dining services. This position will support and be responsible for executing large sports events, concerts, catering, and other large venue special events. The General Manager will report to Senior Leadership with a team of salaried direct reports.

WHO YOU ARE: Our General Managers are best-in-class operation managers who lead a team to provide excellent service to our clients and guests. Being in sync with our clients vision, strong relationship-building skills, financial acumen, and a commitment to safety, our leaders make a difference every day. Ideal candidates have managed large revenue accounts, make data-based decisions, and have extensive experience with financial analytics and forecasting.

COMPENSATION: The salary range for this position is $80,000 to $85,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

• Full P&L responsibility in regard to food and beverage
• Manage the client relationship at the location, while providing hands-on execution and leadership of operations.
• Leadership of a large team of managers and workforce throughout multiple units and concepts.
• Developing new concepts to increase existing revenue sources for public foods/concessions, premium service, and catering outlets.
• Partner with the Senior General Manager and regions Vice President of Operations to plan and execute business development strategy for growth.
• Recruitment and development of new and existing managers.
• Interact successfully with the client, stadium guests, and team members on a regular basis.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Minimum 5+ years of large venue or multi-unit management experience is required.
• Premium and Concessions Management experience preferred.
• Direct P&L responsibility within a comparably scoped environment
• Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment.
• The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role.
• A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management.
• Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable.
• Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .