General Manager

3160 Jersey Mike's Berewick; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

3160 Jersey Mike's Berewick is seeking a General Manager to oversee store operations in Charlotte, NC. Responsibilities include managing sales, customer service, and profit margins, as well as leading employee training and scheduling. Qualified candidates should have a high school degree, preferably with 2 years of QSR experience, along with Serve Safe Certification. The successful candidate will be reliable and thrive in a fast-paced environment, ensuring high-quality service and customer satisfaction.

Qualifications

• 2 years of Quick Service Restaurant experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler required.
• Must have reliable transportation.

Responsibilities

• Manage store sales and profit margins.
• Create employee schedules and place inventory orders.
• Lead employee training sessions.
• Ensure customer satisfaction and quality of service.

Skills

Customer service

Fast-paced environment adaptability

Effective communication

Menu and product knowledge

Education

High school degree or equivalent

Job description

Job Responsibilities

• Store sales
• Volume
• Quality of service
• Customer satisfaction
• Profit margin
• Create employee schedule
• Place inventory orders
• Lead employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager.

Qualifications

• Education: High school degree or equivalent
• 2 Year QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation

Key Competencies

• Excellent menu and product knowledge, awesome personality
• Must be able to thrive in a fast pace environment
• Desire to improve self and skill sets
• Able to communicate effectively with guests, awesome personality
• Participate in all Jersey Mike's training programs
• Ability to meet schedule requirements and is a reliable performer

Compensation: To be discussed