General Manager

College Hunks Hauling Junk - Poway; Charlotte (NC); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

401(k) matching

Paid time off

Parental leave

Bonus based on performance

Training & development

Wellness resources

Opportunity for advancement

Competitive salary

Job summary

College Hunks Hauling Junk - Poway is seeking a General Manager to own full P&L responsibility, drive operational performance, and lead a team of managers, captains, and associates to deliver 5-star service every day.

You will play a critical role in team development, sales execution, safety, and culture in a fast-paced, service-based business. This hands-on leadership role requires strong business acumen and a track record of driving results.

Qualifications

• 3+ years of leadership experience in operations, logistics, or service-based industries.
• Proven success in managing teams and driving performance.
• Strong business acumen with budgeting and P&L management.
• Excellent communication, decision-making, and conflict-resolution skills.
• High level of personal accountability and professionalism.
• College degree preferred but not required.

Responsibilities

• Recruit, hire, train, and retain top talent across frontline and leadership roles.
• Coach, mentor, and hold team members accountable to performance expectations.
• Foster a positive, high-energy culture aligned with our H.U.N.K.S. core values.
• Oversee daily operations to ensure job readiness, routing efficiency, and excellent client experience.
• Manage fleet maintenance, equipment, supplies, and inventory.
• Drive compliance with safety standards, company policies, and regulatory requirements.
• Ensure high conversion rates on inbound estimates and outbound sales follow-up.
• Oversee delivery of white-glove customer service on every job.
• Lead by example in handling high-priority clients and complex jobs.
• Own and manage the P&L, including revenue targets, COGS, labor, and overhead.
• Monitor KPIs and implement improvement strategies to maximize profitability.
• Forecast staffing needs and schedule effectively to match demand.
• Collaborate with marketing and BD teams to grow local brand awareness and lead flow.
• Identify and pursue B2B and referral opportunities.
• Drive continuous improvement in processes, tools, and team performance performs other duties as assigned.

Skills

Leadership

Team management

Communication

Decision making

Conflict resolution

Accountability

Education

Bachelor’s degree preferred

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

About the Role:

As the General Manager, you will own full P&L responsibility, drive operational performance, and lead a team of managers, captains, and associates to deliver 5-star service every day. You will play a critical role in team development, sales execution, safety, and culture. This is a hands‑on leadership position for someone who thrives in a fast‑paced, service‑based business.

What You’ll Do:

Leadership & Team Development

• Recruit, hire, train, and retain top talent across frontline and leadership roles
• Coach, mentor, and hold team members accountable to performance expectations
• Foster a positive, high‑energy culture aligned with our H.U.N.K.S. core values

Operations & Execution

• Oversee daily operations to ensure job readiness, routing efficiency, and excellent client experience
• Manage fleet maintenance, equipment, supplies, and inventory
• Drive compliance with safety standards, company policies, and regulatory requirements

Sales & Customer Experience

• Ensure high conversion rates on inbound estimates and outbound sales follow‑up
• Oversee delivery of white‑glove customer service on every job
• Lead by example in handling high‑priority clients and complex jobs

Financial Management

• Own and manage the P&L, including revenue targets, COGS, labor, and overhead
• Monitor KPIs and implement improvement strategies to maximize profitability
• Forecast staffing needs and schedule effectively to match demand

Growth & Strategy

• Collaborate with marketing and BD teams to grow local brand awareness and lead flow
• Identify and pursue B2B and referral opportunities
• Drive continuous improvement in processes, tools, and team performance Performs other duties as assigned.

What You Bring:

Experience

• 3+ years of leadership experience in operations, logistics, or service‑based industries
• Proven success in managing teams and driving performance
• Strong business acumen with experience in budgeting and P&L management
• Excellent communication, decision‑making, and conflict‑resolution skills
• High level of personal accountability and professionalism
• College degree preferred but not required