General Manager

HomeTeam Pest Defense; Charlotte (NC); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Life & AD&D insurance

401(k) with match up to 6%

Employee stock purchase plan

Paid time off & holidays

Employee discounts

Tuition reimbursement

Dependent scholarship awards

Career advancement

Recognition for performance

Friendly work environment

Professional growth opportunities

Job summary

HomeTeam Pest Defense is seeking a General Manager to lead all branch operations, including pest control and the Taexx built-in system, while driving sales and marketing initiatives. You will manage budgets, develop strategies, and ensure customer expectations are met, collaborating with subordinates and regional management.

The role emphasizes leadership, staff development, and maintaining licensing requirements, with a focus on delivering exceptional service to homebuilders and homeowners.

Qualifications

• Must have 3+ years in a management role.
• Experience with sales, marketing and office administration.
• Strong written and verbal communication skills.
• Demonstrated ability to supervise, coach and develop staff.

Responsibilities

• Manage all branch operations for pest control and Taexx system, including sales, marketing, installation and service.
• Lead and coordinate sales and marketing strategies to meet financial goals.
• Prepare operational and financial projections and develop strategies to achieve targets.
• Maintain certifications/licensing as required by state and region management.
• Foster a positive work environment and attract qualified staff.
• Oversee homebuilder relationships at local level and coordinate with corporate staff.

Skills

Sales

Marketing

Office administration

Staff supervision

Communication

Education

High school diploma or GED

College degree preferred

Job description

Overview

At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.

Responsibilities

Manages and coordinates all branch operations for pest control and the Taexx® system, including sales, marketing, installation, and service by performing the following duties.

As a HomeTeam General Manager, you can expect to:

• Manage all branch operations in line with budgeted financial performance
• Prepare operational and financial projections and develop strategies for achieving the goals set out in those projections
• Demonstrate the ability to answer questions, research problems, resolve issues and ensure customer’s expectations are met
• Prepare composite reports according to corporate requirements from individual reports of subordinates
• Develop and execute an effective sales and marketing strategy
• Manage all aspects of the homebuilder relationship at the local operational level and coordinate with corporate staff all efforts aimed at capitalizing on business with national/multi-market homebuilders
• Create a positive work environment. Attracts and selects high caliber employees, while maintaining qualified staff
• Delegate duties and examine work for exactness, neatness and conformance to policies and procedures
• Maintain appropriate certification/licensing as required by the state and/or by Region management
• Responsible for adjusting errors and complaints with all team members, homebuilders, and homeowners
• Assists subordinates in the performance of duties and steps in to perform duties when necessary

There’s plenty of perks too!

• Competitive pay $$ plus bonus
• $80K-$90K Annually
• Comprehensive benefits package including medical, dental, vision
• Company paid life & AD&D insurance
• 401(k) plan with company match up to 6%
• Employee stock purchase plan
• Paid Time off and holidays
• Employee discounts
• Tuition reimbursement
• Dependent scholarship awards
• An opportunity to advance within the company
• Recognition for a job well done
• A friendly work environment
• The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

• HomeTeam is the #1 pest management company to homebuilders
• Currently performs more the 2,000,000 services a year
• The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
• Pest Management Industry is growing and is a recession resistant line of business
• Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
• HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Qualifications

Minimum Requirements:

• Must be 18 years or older with a high school diploma or GED; College degree preferred
• Must have experience with sales, marketing, and office administration
• Experience supervising, coaching, and developing staff
• High level of written and verbal communication skills
• 3 or more years’ experience in a management role

Physical Demands / Working Environment

• Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
  • Safely use a ladder within the manufacturer’s weight capacity
  • Occasionally lift and carry up to 50 lbs.

HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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