General Manager

Better Talent; Charleston (SC); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Bonus up to 20%

Health, dental and vision

Retirement benefits

PTO & vacations

On-site parking

Job summary

Confidential - Charleston, SC-based vacancy: General Manager – Vacation Rentals. This senior role owns the market's operational and financial performance, setting direction, and building a strong leadership team to drive profitability and guest experiences.

You will manage the market P&L, budgeting, forecasting, labor, and expenses, while seeking efficiencies and scalable structures to support portfolio growth. On-site, full-time leadership for a growing vacation rental portfolio.

Qualifications

• 5+ years of leadership in a complex, multi-department operating environment.
• 3+ years managing managers, with a track record of developing strong leaders.
• Direct ownership of a P&L, including budgets, forecasts, labor, and operating expenses.
• Proven ability to improve operational performance and profitability.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to set accountability and drive results.
• Excellent communication and interpersonal skills.
• Experience building or improving teams, processes, and organizational structure.

Responsibilities

• Lead the Charleston market and own its operational and financial results.
• Build, coach, and develop a strong management team with clear expectations and accountability.
• Own the market P&L, including budgeting, forecasting, labor management, operating expenses, and profitability.
• Evaluate staffing, structure, and resource allocation so the market runs efficiently.
• Identify operational gaps and put improvements in place that raise productivity, service quality, and profitability.
• Drive strong performance across homeowner retention and satisfaction, property readiness, guest experience, maintenance, and team performance.
• Build an operating structure that supports continued growth.

Skills

Leadership

P&L ownership

Budgeting

Forecasting

Labor management

Strategic planning

Team development

Analytical thinking

Communication

Job description

General Manager – Vacation Rentals (Confidential)
Charleston, SC | Full-Time

Company Overview

Our client is a well-established vacation rental management company with a strong presence across the Southeast coast. With multiple markets, a growing portfolio of premier homes, and the backing of a proven operating platform, the company is investing in local leadership to support its next stage of growth. The team is known for its focus on homeowner trust, high-quality guest experiences, and disciplined, data-driven operations.

Position Summary

We are partnering with our client to find a General Manager to lead its Charleston market. This is a senior leadership role with full ownership of the market’s operational and financial performance. You will set direction, build and develop a strong management team, and hold the business to a high standard.

You will own the market P&L, including budgeting, forecasting, labor, and operating expenses. You’ll also look for ways to improve efficiency, service quality, and profitability. You’ll strengthen relationships with homeowners and guests, keep properties guest-ready, and build an operating structure that can scale as the portfolio grows. If you’re a decisive leader who builds great teams and delivers measurable results, we’d like to hear from you.

Key Responsibilities

Lead the Charleston market and own its operational and financial results.

Build, coach, and develop a strong management team with clear expectations and accountability.

Own the market P&L, including budgeting, forecasting, labor management, operating expenses, and profitability.

Evaluate staffing, structure, and resource allocation so the market runs efficiently.

Identify operational gaps and put improvements in place that raise productivity, service quality, and profitability.

Drive strong performance across homeowner retention and satisfaction, property readiness, guest experience, maintenance, and team performance.

Build an operating structure that supports continued growth.

What Success Looks Like

Homeowners stay, and they recommend the company to others.

The market meets its budget and profitability goals.

Guest reviews and property readiness are consistently strong.

A stable, fully staffed management team holds itself accountable for results.

Required Qualifications

5+ years of leadership experience in a complex, multi-department operating environment

3+ years managing managers, with a track record of developing strong leaders

Direct ownership of a P&L, including budgets, forecasts, labor, and operating expenses

Proven ability to improve operational performance and profitability

Strong analytical, problem-solving, and decision-making skills

Ability to set accountability and drive results

Excellent communication and interpersonal skills

Experience building or improving teams, processes, and organizational structure

Preferred Qualifications

Experience in vacation rentals, hospitality, or property management is a plus. Leaders from hotels, multi-unit restaurants or retail, and field-service businesses are encouraged to apply.

Annual salary: $130,000–$150,000, based on experience

Bonus: Up to 20% of base salary

Paid time off such as PTO, sick days, and vacation days

Health, Dental and Vision insurance

Life insurance

Retirement benefits or accounts

Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs

Long term and Short term disability insurance

Schedule

On-site in Charleston, SC. Weekday business hours, with evenings, weekends, and holidays as needed during peak season.

This is a confidential search. Details about the company will be shared with qualified candidates during the interview process.