General Manager

Helio Home

Centennial (CO)

On-site

USD 150,000 - 175,000

Full time

12 days ago
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Benefits offered by this job

Health Insurance
Dental/Vision/Life Insurance
Equity
401k
Parental Leave Top Up
Education Support
PTO 15 days
Federal holidays
Company shutdown holidays

Job summary

Jetson is seeking a General Manager to own the Colorado branch operations in Centennial. Lead a cross-functional team of technicians, electricians, coordinators, and staff. Build and execute a scalable playbook, manage regulatory compliance, and drive customer success with HQ alignment.

You will report to the Regional Manager, own P&L, and shape strategy, culture, and performance in a fast-growing electrification company.

Qualifications

  • Experience leading a field-force or operations team in home services or field service.
  • Proven ability to build or rebuild processes with partial playbooks.
  • Strong leadership, problem-solving, and communication skills.

Responsibilities

  • Own Colorado playbook and expand into a repeatable, scalable operation.
  • Lead HVAC/technician teams and coordinate scheduling, installs, and service calls.
  • Build partnerships with utilities, contractors, and community orgs to drive growth.
  • Use data and KPIs to drive improvements and report to executives.

Skills

P&L ownership
Team leadership
Strategic planning
Operations management
Data-driven
CRM proficiency
Google Workspace

Education

Bachelor's degree in Business Administration, Engineering, or related field

Tools

CRM systems
Google Workspace
AI tools for ops

Job description

About Jetson

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity

We're looking for a General Manager to take ownership of Jetson's Colorado branch operations. This market is live and growing, with a playbook already started, but it's far from finished. You'll be the one who picks it up, perfects it, and gets the whole team executing against it, all while the ground keeps shifting underneath you. This is a role for someone who thrives without a finished script, can hold multiple high-stakes priorities at once, and still delivers when it counts.

You’ll own the P&L, write the playbook, build and lead a team of residential HVAC and electrical professionals, develop strategic business plans, and uphold high standards of customer service and compliance. You’ll lead from the front from day one, reporting directly to our Regional Manager.

What You'll Do
  • Take the existing Colorado playbook and cultivate it into a fully built, repeatable operation, covering scheduling, installations, service calls, quality control, and safety compliance
  • Build and lead a high-performing team of HVAC technicians, electricians, project coordinators, and administrative staff, adapting your approach as the market and team needs change
  • Be on the ground every day leading from the front, upholding Jetson culture, and ensuring we’re attracting and hiring top players who exemplify Jetson values
  • Manage multiple competing, high-stakes priorities at once and know how to triage what matters most without losing momentum on the rest
  • Lead, mentor, and develop your field force to deliver the best customer experience in the business
  • Manage vendor and subcontractor relationships, holding partners accountable to quality and performance expectations
  • Establish local partnerships with utilities, contractors, and community organizations to drive brand awareness and customer acquisition
  • Gather market insights and manage local regulatory, permitting, and compliance matters, including Colorado contractor licensing requirements
  • Work closely with HQ teams across Sales, Marketing, Supply Chain, Product, Engineering, and Customer Success to improve products, enhance customer experiences, and align on strategic goals
  • Use data and KPIs to drive continuous improvement and align with corporate goals
  • Provide regular financial and operational reports to the executive team
What You'll Bring
  • Grit and adaptability: a track record of building or rebuilding process in environments without a finished playbook, prioritizing and executing under real constraint, and making the right call when several urgent things compete for your attention at once, all while still hitting the numbers
  • Direct experience leading a field force of technicians, installers, or skilled trades workers in a home services or field service environment
  • An entrepreneurial mindset with experience running a business or division with full P&L responsibility
  • A proven track record of building and developing high-performing teams from scratch, including recruiting, onboarding, coaching, and holding people accountable
  • Strong leadership, problem-solving, decision-making, and communication skills, with a demonstrated track record of success
  • Proficiency in business software, CRM systems, and Google Workspace, plus experience with modern tools including AI to automate and improve daily operations
  • Background in HVAC, electrical, plumbing, or adjacent residential home improvement (preferred)
  • Bachelor's degree in Business Administration, Engineering, or a related field preferred but not required
  • Valid driver's license and ability to travel within the service area
  • Familiarity with OSHA Electrical Standard and Lockout/Tagout (LOTO) requirements
Job Type

Full-time, Permanent

Pay

$150,000 - $175,000 per annum

Benefits
  • Health Insurance premium 85% paid by Jetson
  • Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
  • Equity
  • 401k program
  • Parental Leave Top Up
  • Education Support
  • PTO 15 days
  • 8 Federal Holidays
  • Fully paid Company shut down from December 24th through Jan 1st
Work Location

In person - Centennial, CO

U.S. Roles

Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles

Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.

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