General Manager

Jm Foods Inc; Buena Park (CA); On-site; USD 3,306,000 - 3,720,000; Full time

Job summary

Jm Foods Inc. is hiring a General Manager for our California location. You will oversee daily restaurant operations, lead staff, and ensure top-tier guest service. This role includes training, hiring, and enforcing food safety standards in a fast-paced setting.

Ideal candidates have 2+ years as a restaurant GM, strong leadership and customer service skills, and experience with POS systems. Open availability and reliable transportation are required.

Qualifications

• Minimum two years of general manager experience in restaurants/quick-service.
• Strong hospitality management background with focus on customer service excellence.
• Knowledge of food safety practices and kitchen operations.
• Experience supervising and training staff; ability to motivate teams.

Responsibilities

• Oversee daily store operations to ensure efficiency and service quality.
• Participate in staff training programs to enhance team performance.
• Supervise and support team members, promoting a positive workplace.
• Conduct interviews and assist in hiring to build a strong team.
• Ensure compliance with food safety regulations and cleanliness.
• Collaborate with management to improve customer satisfaction and operations.
• Handle customer inquiries and resolve issues promptly to maintain standards.

Skills

Hospitality management

Customer service

Leadership

Staff training

Interpersonal skills

Attention to detail

Tools

POS systems

Job description

This position is ideal for individuals eager to develop their leadership skills within the hospitality industry. The GM will work closely with experienced managers to gain expertise in operations, customer service, and team management. This role offers a fantastic opportunity for career growth in a fast-paced and rewarding environment. If hired you will be compensated at $24.00 per hour Once Jersey Mike's Phase I & III training certification has been completed, the Hourly wage will be $27 per hour. The certification process is between four to six months depending on candidate's prior experience.Key Responsibilities:Assist in overseeing daily store operations to ensure efficiency and exceptional service.Participate in staff training programs to enhance team skills and performance.Supervise and support team members while fostering a positive, collaborative workplace.Conduct interviews and assist in the hiring process to build a strong team.Ensure compliance with food safety regulations and maintain a clean, safe environment.Collaborate with management to implement strategies for improving customer satisfaction and operational success.Handle customer inquiries and resolve issues promptly to maintain high service standards.Qualifications and Skills:Strong background in hospitality management with a focus on customer service excellence.Experience as a general manager a with minimum of two years in Restaurants / quick-service is requiredKnowledge of food safety practices and kitchen operations.Proficiency in using POS systemsExcellent interpersonal and leadership skills to effectively train, motivate, and supervise staff.Ability to thrive in a fast-paced environment while maintaining attention to detail.Requirements:Must be able to work a full 40 -hour week.Must be at least 18 years old.Must have 2 year minimum managing a quick service restaurantAbility to thrive in a fast-paced, high-pressure store environment.Strong organizational skills and the ability to set priorities with minimal supervision.Willingness to provide feedback, opinions, and recommendations to support the store and its team.Must have open availability.Must have own vehicle and car insuranceWe participate in E-Verify. All applicants must be authorized to work in the United States.Employment is contingent upon successfully passing a background check.Join our team and grow your career in hospitality as we deliver exceptional guest experiences and support your development into a leadership role!