General Manager

Alamo Drafthouse Cinema; Boston (MA); On-site; USD 100,000 - 115,000; Full time

Job summary

Alamo Drafthouse Cinema is seeking an experienced General Manager to enhance their mission of creating awesome experiences for guests and teammates. The role involves managing high-volume operations, promoting company values, and optimizing guest satisfaction while leading a dynamic team in a fun movie theater environment.

Benefits

Free movies & food

Paid time off

Flexible scheduling

Medical, dental, vision, FSA, and HSA benefits

Qualifications

• Successful track record of managing high-volume operations.
• Experience with financial and P&L management.
• Strong knowledge of HR and legal issues in hospitality.

Responsibilities

• Grow revenue while controlling costs through P&L analysis.
• Optimize guest experience with satisfaction as a priority.
• Lead and develop a team ensuring operational success.

Skills

Financial management

Leadership

Communication

Problem-solving

Team leadership

Education

5+ years management experience in hospitality

Tools

Microsoft Office

G-Suite

Job description

Compensation Range:

$100,000.00 - $115,000.00Plus Incentive Bonus based on Performance

Location:

60 SEAPORT BLVD #315, BOSTON, Massachusetts, 02210Alamo Drafthouse Cinema is actively hiring for an experienced General Manager who wants to join our mission – To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back. Alamo Drafthouse Cinema is an industry leader in the Dine-In Theater space. We are a place for movies, special presentations & programs, creative and delicious food (made from our scratch kitchen), and a HUGE variety of beverages, all under one roof!

An Alamo Drafthouse General Manager is a champion of their people who leads by representation and promotes and strengthens the company values, goals, and mission statement. Equally important, the General Manager ensures that our standards of quality and service are consistently followed through and upheld at the highest level. In addition, the General Manager will be expected to develop their teammates to achieve efficient and profitable execution of operations while creating an AWESOME WORK EXPERIENCE for their teams.

WHAT WE OFFER

• A fun workplace where you can be yourself and do awesome work!
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

OUR MISSION:

To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back

CORE ROLE RESPONSIBILITIES:
Grow Revenue + Control Costs

• Understands, analyzes, and speaks to P&L (Profit and Loss) each period and identifies areas of opportunity.

• Responsible for the financial health of the venue, including building and adhering to programs to increase sales, manage labor andCOGs, as well as controllable expenses.

• Develop short and long-term plans for revenue growth and cost control reductions.

• Ensure proper cash handling procedures are followed, including safe counts, petty cash, and bank drops.

Optimize the Guest Experience

• Establish guest satisfaction as a top priority with the team.

• Proactively identify methods of enhancing the guest experience to build new business and a loyal customer base.

• Assure that the venue's equipment and entertainment features are maintained, kept clean, and working well for guests.

• Maintain high scores for venue inspections.

Lead Your Team

• Guide and influence management staff through effective motivation and leveraging individual strengths.

• Cultivate a strategic team environment that provides exceptional customer service.

• Develop and grow a team to build a succession bench and increase engagement and retention.

• Provide direct supervision and development to the Assistant General Manager and Kitchen Manager to ensure success in their respective departments.

QUALIFICATIONS:

• Successful track record of managing high-volume, multi-faceted, and fast-paced operations.

• At least 5 years of successful management experience in the Full Service Restaurant, and/or “Eatertainment” industry in a similar role.

• Solid demonstrated experience managing financial and P&L responsibilities.

• Base knowledge of Legal and HR issues related to the hospitality industry, including liquor, labor, and health codes/statutes.

• Basic computer knowledge (Microsoft Office and G-Suite) and office skills required

• Demonstrated knowledge and execution of current operating standards.

• Strong communication skills; ability to write and verbally communicate clearly and concisely.

PHYSICAL REQUIREMENTS:

• Must be able to execute light lifting and transport items medium distances, up to 50 lbs

• Must be able to stand in one place for extended periods

• Able to walk up and down stairs many times over the course of hours

• Positions oneself to duck out of view of the guests in the theaters

• Operates POS entry using touchscreen devices.

• Comfortable being in a kitchen environment, housed with equipment including an oven, stove, dishwasher, slicer, fryer, steamer, mixer, and chef’s knives. Also, frequent exposure to heat, steam, fire, and noise.

OUR CORE VALUES:

DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.

FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other’s passions, and help each other grow. We welcome healthy debate but don’t tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.

BOLDLY GO
Like the crew of the Starship Enterprise, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.

GIVE A SH!T
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.

Company: Alamo Drafthouse Cinema