General Manager

Rosa Garden City; Boise (ID); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Great Pay Including Quarterly Bonuses

Health Benefits

Growth Opportunities

Employee Assistance Program - Free & 4

Job summary

Wylder Hospitality Group seeks a General Manager in Boise to oversee restaurant and market operations, including financials, personnel, guest service, and product quality. Lead with heart, humor, and a commitment to core values to drive exceptional guest experiences.

The role requires hands-on leadership on the floor, collaboration with first-line managers, and ongoing development of staff. Competitive compensation and growth opportunities are offered.

Qualifications

• Experience leading restaurant operations and teams.
• Ability to manage multiple departments and shifts.
• Strong guest service focus with a professional demeanor.
• Knowledge of labor, food cost, and beverage controls.
• Excellent communication and leadership skills.

Responsibilities

• Oversee restaurant and market operations, including financials, personnel, and guest service.
• Lead with core values and develop future leaders.
• Maintain safety, sanitation, and quality in food and beverage.
• Be present on the floor to ensure guest satisfaction and staff energy.
• Partner with managers to recruit, train, and evaluate staff.

Skills

Restaurant industry

Leadership

Staff development

Budgeting

Safety compliance

Communication

Conflict resolution

Job description

Rosa General Manager

The General Manager in the Wylder Hospitality Group oversees the operation of the entire restaurant and market: financial, personnel, guest service, food and beverage quality, retailing, safety, and leadership development. In order to be successful in these responsibilities, the General Manager must love the restaurant and retail industries, exude the core values, and lead with heart and humor.

Leadership Statement

Leadership at the Wylder Hospitality Group stems from our core values:

Be Clear, Hold the Standard, Be Honest, Be Caring, Be Professional.

Throughout the business these core values define us as a group and build toward our financial and cultural success. We apply them to each other, to employees, to guests, to vendors, and to our community.

Requirements

• Love the restaurant industry
• Assist first-line managers to achieve their goals
• Ensure that all teams within a unit are functioning well
• Identify & Develop Future leaders
• Partnership with Office Manager and first-line managers in maintaining staffing levels through: Job Postings & Recruitment, New Hire Orientation, and Performance Evaluations
• Develop and maintain a fun and professional work environment
• Develop and maintain standards of service, food and beverage
• Develop and maintain educational programs for staff
• Hold regular leadership meetings
• Manage financials and budgets of the restaurant: Labor Cost, Food Cost, Beverage Costs, and Expenses
• Be a presence on the floor of the restaurant: Greetings, table checks, table greets, bussing, running food, expediting food and drinks, supporting the staff, and maintaining an upbeat floor energy
• Quickly and professionally respond to all guest inquiries and complaints
• Support Kitchen Leadership & Team
• Oversee and maintain safety and sanitation standards including health inspection high scores
• Literacy in Computers and Basic Math
• Strong skills of observation
• Good problem solving and conflict resolution skills
• Exceptional follow-through skills
• Great oral and written communication

Perks

• Great Pay Including Quarterly Bonuses
• Health Benefits
• Growth Opportunities
• Employee Assistance Program - Free & Confidential Mental Health Services and Free Legal & Financial Consultations