General Manager

Wyld Child Boise; Boise (ID); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Quarterly bonuses

Health benefits

Growth opportunities

Employee assistance program

Job summary

Wylder Hospitality Group is seeking a General Manager to oversee the restaurant and market operations, including financials, personnel, guest service, and product quality.

You will lead with our core values, develop staff through educational programs, and maintain high standards of service and safety while actively engaging on the floor with guests and team members.

Qualifications

• Love the restaurant industry.
• Assist first-line managers to achieve their goals.
• Ensure that all teams within a unit are functioning well.
• Identify & Develop Future leaders.
• Partnership with Office Manager and first-line managers in maintaining staffing levels through: Job Postings & Recruitment, New Hire Orientation, and Performance Evaluations.
• Develop and maintain a fun and professional work environment.
• Develop and maintain standards of service, food and beverage.
• Develop and maintain educational programs for staff.
• Hold regular leadership meetings.
• Manage financials and budgets of the restaurant: Labor Cost, Food Cost, Beverage Costs, and Expenses.
• Be a presence on the floor of the restaurant: Greetings, table checks, table greets, bussing, running food, expediting food and drinks, supporting the staff, and maintaining an upbeat floor energy.
• Quickly and professionally respond to all guest inquiries and complaints.
• Support Kitchen Leadership & Team
• Oversee and maintain safety and sanitation standards including health inspection high scores.
• Literacy in Computers and Basic Math
• Strong skills of observation
• Good problem solving and conflict resolution skills
• Exceptional follow-through skills
• Great oral and written communication

Responsibilities

• Oversee the operation of the restaurant and market including financials, personnel, guest service, and quality.
• Lead with the core values: be clear, hold the standard, be honest, be caring, be professional.
• Develop and maintain educational programs for staff and hold regular leadership meetings.
• Manage staffing levels through postings, recruitment, orientation and evaluations.
• Maintain safety, sanitation, and high health inspection scores.
• Be on the restaurant floor to greet guests, check tables, run food, and support staff.

Job description

Leadership Statement

Leadership at the Wylder Hospitality Group stems from our core values:

Be Clear, Hold the Standard, Be Honest, Be Caring, Be Professional.

Throughout the business these core values define us as a group and build toward our financial and cultural success. We apply them to each other, to employees, to guests, to vendors, and to our community.

General Manager

The General Manager at Wylder Hospitality Group oversees the operation of the entire restaurant and market: financial, personnel, guest service, food and beverage quality, retailing, safety, and leadership development. In order to be successful in these responsibilities, the General Manager must love the restaurant and retail industries, exude the core values, and lead with heart and humor.

Requirements:

Love the restaurant industry

Assist first-line managers to achieve their goals

Ensure that all teams within a unit are functioning well

Identify & Develop Future leaders

Partnership with Office Manager and first-line managers in maintaining staffing levels through: Job Postings & Recruitment, New Hire Orientation, and Performance Evaluations

Develop and maintain a fun and professional work environment

Develop and maintain standards of service, food and beverage

Develop and maintain educational programs for staff

Hold regular leadership meetings

Manage financials and budgets of the restaurant: Labor Cost, Food Cost, Beverage Costs, and Expenses

Be a presence on the floor of the restaurant: Greetings, table checks, table greets, bussing, running food, expediting food and drinks, supporting the staff, and maintaining an upbeat floor energy

Quickly and professionally respond to all guest inquiries and complaints

Support Kitchen Leadership & Team

Oversee and maintain safety and sanitation standards including health inspection high scores

Literacy in Computers and Basic Math

Strong skills of observation

Good problem solving and conflict resolution skills

Exceptional follow-through skills

Great oral and written communication

Perks

Great Pay Including Quarterly Bonuses

Health Benefits

Growth Opportunities

Employee Assistance Program - Free & Confidential Mental Health Services and Free Legal & Financial Consultations

WYLD CHILD * 13 S LATAH ST UNIT 103 BOISE, ID 83705 * WWW.WYLDCHILDBOISE.COM