General Manager

Snap Kitchen; Austin (TX); On-site; USD 55,000 - 60,000; Full time

Job summary

Snap Kitchen is looking for a General Manager for their Austin, TX location. The ideal candidate will lead the team to create remarkable customer experiences and drive business success. This role requires a passion for health and wellness, leadership skills, and the ability to manage retail operations effectively.

With competitive compensation and a focus on personal growth, this full-time position is essential for fostering a thriving community connection and delivering exemplary service.

Qualifications

• 2+ years in a management role (Retail, Sales and Marketing preferred).
• Experience managing to a budget (corporate level P&L experience is a plus).

Responsibilities

• Inspire your team and deliver remarkable customer service experiences.
• Perform hands-on leadership and educate the team on product knowledge.
• Empower your team to build meaningful connections with guests.
• Maximize community outreach efforts.
• Own key indicators and metrics to drive performance.

Skills

Customer service experience

Leadership

Marketing creativity

Data analysis

Time management

Education

BA/BS degree preferred

Job description

Job Details: Arboretum - Retail Store - Austin, TX 78759 – Full Time. Starting Wage: $55,000.00-60,000.00/year.

We believe in the transformative power of real food, the way it makes us feel and how it impacts the world we live in. We empower busy people to eat clean without compromise because you shouldn’t have to choose between health, convenience & amazing tasting food. We make a healthy lifestyle easy. Our chefs and dietitians reimagine comfort food and then create those favorite dishes with a healthy twist.

Position Summary

Snap Kitchen makes real food into delicious meals, from scratch, every day. The General Manager is the anchor of the store — you're an enthusiastic leader, a quick thinker, a problem-solver, a skilled communicator and someone that prioritizes winning! You are passionate about health and wellness and you seek out any chance you get to know your community and build new relationships. If you live for the opportunity to run a thriving and balanced operation, develop a team, and deliver a stellar guest experience, then we want to meet you! An insanely competitive comp, bonus and benefits program reflects the level of importance this role plays within Snap Kitchen.

Daily Responsibilities

• Inspire your team, own your business, and architect remarkable customer service experiences across all touch points
• Exemplify all-star performance with a hands‑on approach to leading and educating on the floor and setting the standard for greatness around product knowledge, guest interaction and the Snap Kitchen mission
• Build a culture that is obsessed with delivering stellar service by empowering your team to create meaningful connections with guests and the broader community
• Maximize community outreach efforts for your location by working closely with management on business development and potential partnership opportunities
• Create meaningful processes and systems that result in exceptional execution
• Own the key indicators and metrics of your store that help identify the effectiveness of the team’s efforts. These metrics become your rallying cry and motivation for driving performance.

Ideal Candidate

• The owner of an inherent passion for the guest experience that leverages a service driven approach
• Someone who possesses an entrepreneurial spirit and continuously innovates to achieve great results by performing as the CEO of your store
• A creative marketer who can come up with grassroots ideas to grow your business in the community you serve
• An exceptional leader and developer of talent
• A stellar communicator with experience motivating an hourly workforce
• A data junkie that leverages daily sales reports, budgets, and other key indicators and insights to dictate strategy and course correct when needed
• Someone who understands the importance of working cross‑functionally with other teams (i.e. marketing, merchandising, etc.) to help drive their business
• Known as a Snap Kitchen Brand Ambassador in their community
• A multitasking extraordinaire with the ability to coordinate competing priorities while maintaining required standards of service in a busy retail environment
• An initiative taker and big picture thinker
• A high‑energy person that thrives in a fast‑paced environment
• The owner of superior organizational and time management skills
• The embodiment of strong work ethic with a willingness to travel

Qualifications

• BA/BS degree preferred
• 2+ years in a Management role (Retail, Sales and Marketing experience preferred)
• Experience managing to a budget (corporate level P&L exposure/experience a plus)

The Finer Print

• Who your leader is: District/Area General Manager
• Where you spend your time: Snap Retail Location
• Full time
• Status: Non-Exempt

NOTE: Snap Kitchen is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Snap Kitchen equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.