General Manager

Snap Kitchen; Houston (TX); On-site; USD 55,000 - 60,000; Full time

Job summary

Snap Kitchen is seeking a General Manager for its retail store in Houston, Texas. This full-time role requires an enthusiastic leader who excels in creating stellar customer service experiences and managing a team. Responsibilities include developing a culture of engagement within the community and maximizing store performance through effective metrics.

The ideal candidate should possess 2+ years of management experience, an entrepreneurial spirit, and strong organizational skills. A BA/BS degree is preferred. Snap Kitchen offers a vibrant, fast-paced environment for individuals looking to make an impact.

Qualifications

• 2+ years in a management role, preferably in retail or sales.
• Experience managing to a budget with corporate level P&L exposure a plus.

Responsibilities

• Inspire your team and create exceptional customer service experiences.
• Develop a culture of stellar service and community engagement.
• Monitor store metrics to drive performance.

Skills

Leadership

Customer service

Marketing

Data analysis

Time management

Education

BA/BS degree preferred

Job description

Job Details: Location – Memorial Villages, Retail Store, Houston, TX 77024. Position – General Manager, Retail Store. Hours – Full Time. Salary – $55,000.00‑$60,000.00 per year.

Position Summary

Snap Kitchen makes real food into delicious meals, from scratch, every day. The General Manager is the anchor of the store – you’re an enthusiastic leader, a quick thinker, a problem‑solver, a skilled communicator and someone that prioritizes winning! You are passionate about health and wellness and you seek out any chance you get to know your community and build new relationships. If you live for the opportunity to run a thriving and balanced operation, develop a team, and deliver a stellar guest experience, then we want to meet you!

Daily Responsibilities

• Inspire your team, own your business, and architect remarkable customer service experiences across all touch points.
• Exemplify all-star performance with a hands‑on approach to leading and educating on the floor and setting the standard for greatness around product knowledge, guest interaction and the Snap Kitchen mission.
• Build a culture that is obsessed with delivering stellar service by empowering your team to create meaningful connections with guests and the broader community.
• Maximize community outreach efforts for your location by working closely with management on business development and potential partnership opportunities.
• Create meaningful processes and systems that result in exceptional execution.
• Own the key indicators and metrics of your store that help identify the effectiveness of the team’s efforts. These metrics become your rallying cry and motivation for driving performance.

Ideal Candidate

• The owner of an inherent passion for the guest experience that leverages a service‑driven approach.
• Someone who possesses an entrepreneurial spirit and continuously innovates to achieve great results by performing as the CEO of your store.
• A creative marketer who can come up with grassroots ideas to grow your business in the community you serve.
• An exceptional leader and developer of talent.
• A stellar communicator with experience motivating an hourly workforce.
• A data junkie that leverages daily sales reports, budgets, and other key indicators and insights to dictate strategy and course‑correct when needed.
• Someone who understands the importance of working cross‑functionally with other teams (i.e., marketing, merchandising, etc.) to help drive their business.
• Known as a Snap Kitchen Brand Ambassador in their community.
• A multitasking extraordinaire with the ability to coordinate competing priorities while maintaining required standards of service in a busy retail environment.
• An initiative taker and big‑picture thinker.
• A high‑energy person that thrives in a fast‑paced environment.
• The owner of superior organizational and time‑management skills.
• The embodiment of strong work ethic with a willingness to travel.

Qualifications

• BA/BS degree preferred.
• 2+ years in a management role (retail, sales and marketing experience preferred).
• Experience managing to a budget (corporate level P&L exposure/experience a plus).

The Finer Print

• Who your leader is: District/Area General Manager.
• Where you spend your time: Snap Retail Location.
• Full time.
• Status: Non‑Exempt.

Equal Employment Opportunity Statement

Snap Kitchen is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Snap Kitchen equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.