General Manager

Wingstop; Athol Springs (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Employee discount

Job summary

Wingstop is seeking a General Manager in Athol Springs, NY to lead restaurant operations and drive guest experience. You will mentor staff, reinforce Wingstop culture, and ensure on-time delivery of services with high-quality standards.

The role emphasizes strategic use of company programs, staff development, and collaboration with multi-unit support to optimize operations and customer satisfaction.

Qualifications

• High School Diploma or GED required; College Degree preferred.
• Experience in an organization with clear career progression.
• Knowledge and skills in staffing with a proven record of results.
• Knowledge of Labor Laws.
• Knowledge in Food Safety, Local and State Health Requirements, Inspections and Quality, Service and Cleanliness audits.

Responsibilities

• Mentors all positions within the restaurant to ensure engagement and success.
• Support, reinforce, and align decisions with Wingstop’s Culture.
• Trains and models standards to deliver the Done Right, On Time guest experience.
• Defines and delivers the purpose, requirements, and results of Company programs for the restaurant.
• Leads the team in planning, development, and implementation of operational improvements.

Skills

Leadership

Team Development

Guest Experience

Communication

Problem Solving

Education

High School Diploma or GED

College degree preferred

Job description

Up to 18000 per year in performance bonus available on top of base salary.500 dollar signing bonus available 90 days after first day worked.500 dollar retention bonus available 180 days after first day worked.

The General Manager is passionate about Restaurants, Guest Experience, Team Development and provides strategic direction for the restaurant team. The GM acts as the primary support for the GMs in his/her designated area. The General Manager must convey the company culture to his/her staff and be a creative team player who likes to work hard, have fun, and show sincere dedication serving the world flavor the Wing Stop way!

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Leadership: Mentors all positions within his/her restaurant to ensure a high level of engagement and success. Maintains availability for the development of all operational personnel.
• Maintain Culture: Support, reinforce, and align decisions with Wingstop’s Culture.
• Operational Assistance: Trains and role models standards to ensure restaurant is delivering the Done Right, On Time promise, and an exceptional Guest Experience.
• Manage Strategic Initiatives: Understands, defines, and delivers the purpose, requirements, and desired results of all Company programs. Leads his/her respective restaurant team in the execution of these programs.
• Leverage Support: Utilize multi unit manager, QSC evaluations, and area support personnel to identify and mitigate any needs or gaps in current business practices. Lead support personnel in the planning, development, and implementation of operational improvement practices.

QUALIFICATIONS

• High School Diploma or GED required; College Degree preferred
• Experience in an organization where he/she had specific career progression
• Knowledge and skills in staffing with a proven record of results
• Knowledge of Labor Laws
• Knowledge in Food Safety, Local and State Health Requirements, Inspections and Quality, Service and Cleanliness audits

Work schedule

• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift

Supplemental pay

• Bonus pay
• Signing bonus

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount