General Manager

Alley Bar Pte Ltd; Ann Arbor, Northern (MI, KY); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Watershed Hospitality Group in Ann Arbor, MI is seeking a General Manager to lead daily operations, manage staff, and uphold high service standards.

You will oversee budgets, inventory, training, and health and safety compliance, while partnering with marketing to promote the venue and enhance guest experiences.

Qualifications

• Bachelor's degree preferred in Business Administration, Hospitality Management, or related field.
• Experience with Toast POS systems.
• Experience with 7shifts scheduling platform.
• Strong leadership and customer service skills.

Responsibilities

• Oversee daily operations and manage staff.
• Develop operational procedures and budgets.
• Ensure health and safety compliance.
• Drive financial performance.
• Collaborate with marketing to promote the business.

Skills

Leadership

Staff development

Customer service

Communication skills

Marketing

Multitasking

Fast-paced

Education

Bachelor's degree

Tools

Toast POS

7shifts scheduling

Job description

Salary Range: $60,000.00 To $70,000.00 Annually

Watershed Hospitality Group owns and operates unique and eclectic establishments, each designed to create memorable, lasting, and historic moments. Our goal is to help define the social culture of our colleagues, town, and community through exceptional food, drinks, and designed spaces. We are motivated by the desire to make every experience special and meaningful.

Role Description

This is a full-time, on-site role located in Ann Arbor, MI, for a General Manager. The General Manager will oversee daily operations, manage staff, ensure high standards of customer service, and maintain inventory and budgets. Responsibilities include hiring and training employees, developing operational procedures, ensuring compliance with health and safety regulations, and driving financial performance. The General Manager will also collaborate with marketing teams to promote the business and enhance customer satisfaction.

Qualifications

• Leadership and management skills, including hiring, training, and staff development
• Experience in overseeing daily operations and ensuring compliance with health and safety regulations
• Financial management skills, including budgeting, inventory management, and driving financial performance
• Customer service skills and the ability to maintain high standards of service
• Experience in marketing and promotional activities
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Bachelor's degree in Business Administration, Hospitality Management, or related field is preferred
• Experience with Toast POS systems
• Experience with 7shifts scheduling platform