General Manager

Baskin-Robbins; Altoona (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Growth opportunity

Weekly pay

2 weeks paid time off

Employee meals

Monthly bonus up to 10% of monthly pay

Medical and dental insurance

Short term disability & life insurance

Cell phone reimbursement

Job summary

Dunkin' Donuts in Altoona, PA is seeking a General Manager to lead daily store operations, ensuring guests receive exceptional service and a welcoming atmosphere. You will drive sales and maintain high standards across the shop.

You will develop and coach a strong team, manage costs, and uphold C.A.R.E. service principles while delivering consistent results and growth opportunities. This role offers weekly pay and robust benefits.

Qualifications

• Experience leading a retail or food-service team.
• Commitment to delivering exceptional guest experiences.
• Ability to manage store operations, costs, and staffing.

Responsibilities

• Lead daily store operations and ensure exceptional guest experiences.
• Develop and coach a high-performing team to achieve store goals.
• Uphold service standards and drive sales growth through effective leadership.

Skills

Leadership

Customer service

Team development

Operations oversight

Tools

POS system

Job description

When you join our Dunkin’ Donuts, as a General Manager, you join our culture where Customers Are Really Everything (C.A.R.E. level of service model). As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve your local community.

Come make a difference with Dunkin’ Donuts as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Dunkin’ Donuts.

About the position:

• You make it happen! It’s simple…our customers love our coffee and we love our customers. As a General Manager, it’s up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops.
• It’s about being our best! Your role as a General Manager is to continually invest in and develop your Team to help them execute flawless service and create memorable experiences.
• We keep it real! Our customer service is authentic, fun and fast!

Benefits:

• Growth Opportunity
• Competitive Weekly Pay
• 2 Weeks Paid Time Off
• Employee Meals
• Monthly Bonus – Earn up to 10% of Monthly Salary
• Medical and Dental Insurance with Company Contribution
• Colonial Accident, Short Term Disability & Life Insurance Available
• Cell Phone Reimbursement

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.