General Manager

Baskin-Robbins; North Versailles (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Growth opportunity

Weekly pay

Paid time off

Employee meals

Monthly bonus

Medical insurance

Disability & life

Phone reimbursement

Job summary

Dunkin’ Donuts franchisee is seeking a General Manager in North Versailles to lead shop operations, mentor the team, and ensure exceptional guest experiences in line with the CARE service model.

You will drive daily performance, strengthen community ties, and develop staff to deliver fast, friendly service while upholding quality standards and safety across all store activities. This role offers growth opportunities, competitive weekly pay, and benefits for eligible staff.

Qualifications

• Customer-centric leadership and team development skills.
• Strong communication and guest-service orientation.
• Ability to drive results in a fast-paced retail environment.

Responsibilities

• You make it happen! You will shape daily operations so customers love the coffee and the shop feels like an inviting community space.
• Be responsible for team development, flawless service execution, and memorable guest experiences.
• Maintain authentic, fun, and fast customer service that aligns with CARE standards.

Job description

When you join our Dunkin’ Donuts, as a General Manager, you join our culture where Customers Are Really Everything (C.A.R.E. level of service model). As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve your local community.

Come make a difference with Dunkin’ Donuts as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Dunkin’ Donuts.

About the position:

• You make it happen! It’s simple…our customers love our coffee and we love our customers. As a General Manager, it’s up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops.
• It’s about being our best! Your role as a General Manager is to continually invest in and develop your Team to help them execute flawless service and create memorable experiences.
• We keep it real! Our customer service is authentic, fun and fast!

Benefits:

• Growth Opportunity
• Competitive Weekly Pay
• 2 Weeks Paid Time Off
• Employee Meals
• Monthly Bonus – Earn up to 10% of Monthly Salary
• Medical and Dental Insurance with Company Contribution
• Colonial Accident, Short Term Disability & Life Insurance Available
• Cell Phone Reimbursement

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.