General Manager

Right Fit Advisors; Alpharetta (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Room for advancement

Collaborative team environment

Job summary

A leading recruitment agency is seeking an Operations Manager/General Manager in Alpharetta, Georgia. This role involves overseeing daily service operations with a focus on workflow efficiency and cost control. The ideal candidate will have over 3 years of experience in service management, particularly in plumbing or HVAC. Responsibilities include managing teams, tracking performance metrics, and implementing process improvements. Join a stable company with competitive pay and opportunities for advancement.

Qualifications

• 3+ years of experience in operations or service management, preferably in plumbing or HVAC.
• Strong understanding of scheduling and workflow management.
• Proven ability to lead teams and manage multiple priorities.

Responsibilities

• Manage daily operations across service and customer service teams.
• Track operational KPIs and budgets.
• Identify process improvements for efficiency.

Skills

Leadership

Operational efficiency

Process improvement

Analytical skills

Team management

Job description

Operations Manager/General Manager (Plumbing)

About the Role

Our client is seeking an Operations Manager/General Manager to oversee day-to-day service operations, focusing on workflow efficiency, cost control, and team coordination. This is an excellent opportunity for a hands‑on leader ready to take ownership of business operations and process improvement.

Key Responsibilities

• Manage daily operations across service, dispatch, and customer service teams.
• Track operational KPIs, budgets, and job performance.
• Identify and implement process improvements for efficiency and cost savings.
• Coordinate with vendors, suppliers, and inventory management.
• Ensure compliance with company standards, safety protocols, and local regulations.
• Support leadership in planning, forecasting, and profit/loss reporting.
• Mentor supervisors and team leads to drive accountability and results.

Qualifications

• 3+ years of experience in operations or service management (plumbing, HVAC, or trades preferred) in leadership position.
• Strong understanding of scheduling, field service logistics, and workflow management.
• Proven ability to lead teams and manage multiple priorities.
• Solid analytical, financial, and organizational skills.
• Familiarity with service management and CRM systems.
• Hands‑on, adaptable, and solution‑oriented.

Why Join

• Competitive pay with room for advancement.
• Stable and growing company with strong industry reputation.
• A collaborative team that values transparency and results.