General Maintenance Worker

Rochester Ice Center; City of Rochester (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading ice arena where you'll play a crucial role in maintaining a safe and welcoming environment for all patrons. As a General Maintenance Worker, you'll be responsible for ensuring the facility is clean, safe, and operational, performing a variety of tasks from equipment maintenance to customer service. This role offers the chance to work in a dynamic setting, where your contributions directly impact the experience of visitors. Enjoy a supportive work culture that values flexibility and teamwork while taking advantage of employee perks like discounts and free activities. If you're ready to make a difference, this is the opportunity for you!

Benefits

Paid vacation time

Employee discounts for food and Pro Shop

Free skate sharpening

Free public skates

Free skate and shoots for employee and family

401(k) after 1 year of employment

Qualifications

• High school diploma required; experience in facility maintenance preferred.
• Knowledge of plumbing, electrical, carpentry, and welding is a plus.

Responsibilities

• Perform routine inspections and maintenance of the ice arena and equipment.
• Ensure compliance with safety protocols and respond to emergencies.

Skills

Problem-solving skills

Attention to detail

Customer service

Ability to work independently

Flexibility in working hours

Education

High school diploma or equivalent

Tools

Ice resurfacing machines

HVAC systems

Basic plumbing tools

Basic electrical tools

Carpentry tools

Job description

The General Maintenance Worker is responsible for the overall upkeep and maintenance of the ice arena. This role involves performing routine tasks to ensure the facility is clean, safe, and operational. Duties include performing minor repairs, and ensuring all equipment and areas within the arena and building exterior are in proper working order.

Key Responsibilities:

Ice Surface Maintenance:

• Perform regular checks on refrigeration, dehumidification and electric heating systems to ensure proper operation.

Facility Maintenance:

• Conduct routine inspections of the facility, including seating areas, locker rooms, restrooms, and other common areas, to ensure cleanliness and safety.
• Perform repairs, including boilers, plumbing, electrical, drywall, painting, flooring and carpentry tasks as needed.
• Assist with the setup and teardown of events, including moving equipment, setting up boards, and preparing the arena for various activities.

Equipment Maintenance:

• Regularly inspect and maintain all ice arena equipment, including ice resurfacing machines, skate sharpening machines, and HVAC systems.
• Report any equipment malfunctions or safety hazards to the appropriate personnel.

Safety and Compliance:

• Ensure compliance with all safety protocols, including the use of personal protective equipment (PPE) and adherence to OSHA standards.
• Respond to emergency situations, such as spills, accidents, or equipment malfunctions, promptly and efficiently.

Customer Service:

• Assist patrons with general inquiries and provide excellent customer service to ensure a positive experience.
• Handle any customer complaints or issues in a professional manner, escalating to management when necessary.

Other Duties:

• Assist with snow removal and outdoor maintenance as required.
• Support other staff members with tasks as needed to ensure the smooth operation of the facility.
• Participate in ongoing training and development opportunities.

Qualifications:

• High school diploma or equivalent required.
• Previous experience in facility maintenance or a related field preferred.
• Familiarity with ice arena operations and equipment is a plus.
• Basic knowledge of plumbing, electrical, carpentry, and welding.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements:

• Ability to lift up to 50 pounds.
• Ability to stand, walk, and perform repetitive motions for extended periods.
• Ability to work in cold environments.

Compensation Package:

• Full-time hours position – $29-$34 based on experience.
• Paid vacation time (after minimum employment time).
• Employee discounts for food and Pro Shop.
• Free skate sharpening, free public skates, and free skate and shoots for employee and immediate family.
• 401(k) available after 1 year of continuous employment.

How to Apply:

Interested candidates should fill out the digital application below.

Rochester Ice Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.