General Maintenance Technician II – Handyman

UG2; Hartford (CT); On-site; USD 42,000 - 65,000; Full time

Job summary

UG2 is seeking a Handyperson to perform maintenance and repair tasks across facilities. The role requires technical skills, problem-solving ability, and independent work. Strong customer service is essential, with opportunities to engage with leadership and staff across sites.

Responsibilities include repairing locks, basic plumbing, furniture assembly, and safety-focused maintenance. Flexibility to work evenings and weekends is expected to meet business needs.

Qualifications

• Three to five years of related customer service and/or facility services experience.
• Strong troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills in all situations.
• Ability and willingness to work flexible hours including evenings, weekends and holidays.
• Ability to visit different client sites and perform general maintenance.
• Ability to manage multiple projects with high attention to detail.
• Ability to work in a fast-paced environment.

Responsibilities

• Repairing and installing locks.
• Some plumbing duties.
• Assembly of furniture and hanging of pictures.
• Maintain safety and security awareness across tasks.
• Attend to staff promptly when called upon.
• Perform other routine maintenance duties as assigned.
• Weekly meetings with facility manager to review projects.

Skills

Troubleshooting

Communication skills

Independence

Flexibility

Job description

Major Function

The Handyperson, under the direction of the Supervisor or Manager, is responsible for performing a variety of maintenance and repair tasks across different areas of a facility. This role requires strong technical skills, the ability to troubleshoot and solve problems, and the capacity to work independently. Quality customer service skills are essential.

Job Responsibilities

• Repairing and installing locks.


• Some plumbing duties.


• Assembly of furniture and hanging of pictures.


• Great people's skills.


• Must be able to work unsupervised.


• Some porter work as needed.


• Weekly meetings with facility manager to review various projects.


• Maintenance and facility repair.


• Attend to members of staff promptly when called upon.


• Safety and security awareness.


• Other routine maintenance duties as assigned.

Key Interactions

• Engage with leaders and stakeholders.


• Engage with customers, visitors and clients.


• Collaborate with other employees.

Requirements (Knowledge, Abilities, Skills, And Education And/or Experience)

• Three to five years of related customer service and/or facility services experience.


• Strong troubleshooting and problem-solving skills.


• Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations.


• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.


• Ability to go to different clients' sites and perform general maintenance.


• Handle multiple projects and tasks with a high attention to detail.


• Must be able to work in a fast pace environment

Working Conditions And/or Physical Requirements

• Ability to lift up to 50 pounds.


• Ability to stand for an extended period of time.


• Attention to detail, organization skills, and the ability to work in various physical positions, including standing, sitting, walking, bending and repetitive movement.

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement. Every team member is integral to shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.