General Maintenance Technician

Caesars Entertainment; Council Bluffs (IA); On-site; USD 52,000 - 72,000; Full time

Job summary

Caesars Entertainment is seeking an on-site Maintenance Technician in Council Bluffs, IA. The role requires strong multi-trade skills across plumbing, electrical, HVAC, and related systems, with a focus on safety and reliability in a fast-paced casino/hotel environment.

The ideal candidate brings 3+ years in facilities maintenance, reads blueprints, and can lead junior staff. On-site work, teamwork, and a commitment to excellent guest service are essential.

Qualifications

• Requires at least 3 years of experience in the field or related area.
• Knowledgeable in electrical distribution, HVAC, plumbing, Life/Safety Systems, boilers, chillers, emergency power systems, UPS systems, pumps, motors, VFDs, and Energy Management Systems.
• Working knowledge of computers.
• Prefer prior Casino/Hotel experience.
• Ability to meet deadlines and manage multiple priorities in a demanding environment.
• Excellent customer and employee relations and communication skills.

Responsibilities

• Perform maintenance and repairs in plumbing, carpentry, painting, electrical, or vehicle servicing.
• Follow safety procedures in assigned areas.
• Lead and direct work of others when required.
• Read blueprints and provide support across Facilities.
• Support other areas within the Facilities Department.

Skills

Electrical distribution

HVAC

Plumbing

Life/Safety Systems

Boilers

Chillers

Emergency power systems

UPS systems

Pumps

Motors

VFDs

Energy Management Systems

Computer literacy

Casino/Hotel experience

Regulatory awareness

Job description

Council Bluffs, IA, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The incumbent for this position needs to be familiar with a variety of the field’s concepts, practices, and procedures.

How You Will Create the Extraordinary

• Performs maintenance services and repairs in the areas of plumbing, carpentry, painting, plastering, machine servicing, electrical, or vehicle servicing.
• Knowledgeable in the procedures and safety measures in area (s) of specialty.
• The incumbent for this position needs to be familiar with a variety of the field’s concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.
• May lead and direct work of others.
• Performs necessary clerical duties with job and is able to read blue prints.
• Provide support services in other fields throughout the Facilities Department.

What You Will Need

• Requires at least 3 years of experience in the field or related area.
• General knowledge of electrical distribution, HVAC, plumbing, Life/Safety Systems, boilers, chillers, emergency power systems, UPS systems, pumps, motors, VFD’s, and Energy Management Systems.
• Working knowledge of computers.
• Prefer prior Casino/Hotel experience.
• Ability to learn and comply with the laws and regulations affecting the casino and racing industry.
• Excellent logical thinking skills and strong problem-solving ability.
• Excellent customer and employee relation’s skills.
• Written/verbal communications skills.
• Knowledge of regulatory and safety standards.
• Knowledge of and compliance with department, property and company policies and procedures.
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
• Customer Feedback – Internal and External Guest letters and comment cards, verbal feedback.
• Teamwork – ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operation.

About Us

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 89157
• Job Category Facilities Management
• Job Schedule Full time
• Locations Harrah's Council Bluffs (On-site)