General Liability Claims Supervisor

Network Adjusters, Inc.; Denver (CO); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Comprehensive health plans

Company paid life insurance

Employee Assistance Program

Job summary

A reputable insurance claims company in Denver, CO is looking for an experienced Claims Supervisor to manage a team and oversee the claims process. The ideal candidate will have at least 5 years of relevant experience and strong leadership skills. This in-office role offers a salary range of $110,000 to $140,000 with comprehensive benefits including health plans and retirement planning.

Qualifications

• Minimum of three years’ experience as a Supervisor/Manager in insurance claims.
• Minimum of 5 years’ experience handling General Liability or Construction Defect claims.
• Desire to work in a fast‑paced environment.

Responsibilities

• Manage a team of claims adjusters, providing guidance, training, and support.
• Oversee the entire claims process and ensure compliance.
• Track and analyze key performance metrics for improvement.

Skills

Leadership skills

Analytical abilities

Communication skills

Attention to detail

Education

Bachelor's degree or equivalent experience

Tools

MS Office Suite

Job description

Admin Supervisor & Talent Acquisition at Network Adjusters, Inc.

Network Adjusters is seeking an experienced General Liability/Construction Defect Claims Supervisor to join our third‑party administrative insurance handling team. As a Claims Supervisor, you will play a critical role in our claims department, overseeing the entire claims process in a fast‑paced environment to ensure all compliance and service guidelines are met. This position offers an opportunity to hire, onboard, train & grow your claim staff in an expanding company. You will oversee a team of Adjusters who specialize in handling Construction Defect coverages, ensuring each member of your team is properly investigating, documenting, and resolving their assigned claims. You will offer guidance and support to staff on claims‑related technical matters and oversee adherence to department protocols and expectations when dealing with first‑party and third‑party claims. You will strive to exceed customer service benchmarks, take charge of continued education, and nurture the growth of your team, actively contributing to their career advancement.

Important: This position is an in‑office role located in Denver, CO. No remote opportunities are available at this time.

Qualifications

• Minimum of three years’ experience as a Supervisor/Manager (preferably in insurance claims).
• Minimum of 5 years’ experience handling General Liability or Construction Defect claims.
• Strong leadership skills, with ability to motivate and develop a team.
• Superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
• Ability to prioritize workload and handle multiple tasks.
• Analytical and problem‑solving abilities, with a keen attention to detail.
• Desire to work in a fast‑paced environment.
• Excellent evaluation and strategic skills required.
• Proficient in MS Office Suite and other business‑related software.
• Polished and professional written and verbal communication skills.
• Bachelor's degree in a relevant field or equivalent work experience.

Responsibilities

• Manage a team of claims adjusters, providing guidance, training, and support to ensure high‑quality claim assessments and exceptional customer service.
• Examine claim forms, policies, and other records to determine insurance coverage.
• Oversee the entire claims process, including the evaluation of damages, determination of loss, settlement negotiations and resolution, while ensuring all compliance regulations are adhered to.
• Implement and monitor quality control measures (Best Practices) to ensure accurate and consistent claims handling in compliance with company guidelines and industry standards.
• Collaborate with carriers, attorneys, claimants, and internal policyholders to address inquiries, resolve disputes, and ensure a positive claims experience.
• Track and analyze key performance metrics to identify areas for improvement, set performance targets, and implement strategies to meet or exceed goals.
• Generate and present regular reports to senior management and clients, highlighting department performance, trends, and areas for improvement.
• Stay current with industry regulations and best claims practices to ensure that claims processes are compliant with all legal requirements.

Benefits

• 401(k) with company match / Retirement planning
• Paid time off / Company paid holidays
• Comprehensive health plans including dental and vision coverage
• Company paid life insurance
• Company paid long‑term disability
• Opportunity to buy into short‑term disability
• Family leave
• Employee Assistance Program

About Network Adjusters, Inc.

Founded in 1958, Network Adjusters has built a reputation as a leading provider of insurance claims administration and independent adjusting services. Serving the insurance industry for almost seven decades, we bring together the best elements of third‑party claims administration and independent adjusting services. From our primary offices in New York and Denver to our national network of experts, our superior experience and ongoing training are the keys to successfully managing our clients’ claims and handling specialized insurance needs. All of our Claim Directors have extensive backgrounds working with major insurance carriers, giving us a thorough understanding of factors critical claims handling. It all adds up to measurable results—the proof is in our extensive track record of settled claims and unmatched recovery abilities.

The starting salary for this position is $110,000 - $140,000; factors such as licensing, certifications, work, and relative experience will be taken into consideration.