General Liability Claims Adjuster (Construction Defect)

Cottingham & Butler; Madison (WI); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Remote work

Equipment provided

Onboarding & training

Growth opportunities

Collaborative team

Client-focused culture

Job summary

Cottingham & Butler Claims Services is seeking a General Liability Claims Adjuster with construction defect exposure experience. You will investigate, evaluate, negotiate, and resolve liability claims while collaborating with insureds, claimants, attorneys, contractors, and other stakeholders.

The role supports a 100% remote work environment with comprehensive onboarding and ongoing training to develop specialized expertise in General Liability and Construction Defect claims.

Qualifications

• Minimum 1+ years of General Liability claims handling; construction defect experience preferred.
• Familiarity with state-specific claims handling regulations and licensing requirements.
• Proficiency with Microsoft Office and claims management systems.

Responsibilities

• Manage a caseload of General Liability claims, including construction defect exposures.
• Investigate claims to determine liability, damages, and coverage implications.
• Gather and analyze claim documentation, reports, contracts, and supporting evidence.
• Communicate effectively with insureds, claimants, attorneys, contractors, experts, and clients throughout the claims process.
• Evaluate claim exposure and develop appropriate resolution strategies.
• Negotiate settlements and work toward timely, cost‑effective claim resolutions.
• Maintain accurate claim documentation and file management.
• Ensure compliance with applicable state regulations, licensing requirements, and client service expectations.

Skills

1+ years general liability claims

Construction defect experience

State-specific regulations knowledge

Investigate claims

Evaluate claims

Negotiate resolutions

Communication skills

Negotiation & relationship building

Time management & organization

Microsoft Office & claims systems

Tools

Microsoft Office

Job description

General Liability Claims Adjuster - Construction Defect

Who says you can’t have it all? At Cottingham & Butler Claims Services, you can build your claims career, handle meaningful and challenging work, and enjoy the flexibility of working from home.

We are seeking a General Liability Claims Adjuster with experience handling liability claims and an interest in construction defect exposures. In this role, you’ll investigate, evaluate, negotiate, and resolve claims while collaborating with insureds, claimants, attorneys, contractors, and other stakeholders to achieve fair and timely outcomes.

Whether you’re looking to expand your expertise in construction defect claims or continue growing your career in liability claims handling, this opportunity offers the support, training, and flexibility to help you succeed.

What You’ll Do

• Manage a caseload of General Liability claims, including construction defect exposures.
• Investigate claims to determine liability, damages, and coverage implications.
• Gather and analyze claim documentation, reports, contracts, and supporting evidence.
• Communicate effectively with insureds, claimants, attorneys, contractors, experts, and clients throughout the claims process.
• Evaluate claim exposure and develop appropriate resolution strategies.
• Negotiate settlements and work toward timely, cost‑effective claim resolutions.
• Maintain accurate claim documentation and file management.
• Ensure compliance with applicable state regulations, licensing requirements, and client service expectations.

Qualifications

• 1+ years of experience handling General Liability claims; construction defect experience preferred.
• Familiarity with state‑specific claims handling regulations and licensing requirements.
• Ability to investigate, evaluate, negotiate, and resolve liability claims.
• Strong analytical and critical thinking skills.
• Excellent written and verbal communication abilities.
• Effective negotiation and relationship‑building skills.
• Ability to work independently while contributing to a collaborative team environment.
• Strong organizational and time‑management skills.
• Proficiency in Microsoft Office and claims management systems.

Why Join Cottingham & Butler Claims Services?

• 100% remote work environment.
• Company‑provided computer equipment and technology support.
• Comprehensive onboarding and ongoing training.
• Opportunity to develop specialized expertise in General Liability and Construction Defect claims.
• Collaborative team environment backed by experienced claims professionals.
• Stability, growth opportunities, and a culture focused on delivering exceptional client service.

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.