General Liability Claims Adjuster Analyst II

Loyalty360; Scarborough (ME); Hybrid; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Claims Manager to oversee General Liability claims. This role involves managing a caseload, ensuring compliance with legal standards, and optimizing outcomes through strategic analysis. You will collaborate with various stakeholders, including attorneys and healthcare providers, while maintaining service level targets. The position offers a flexible hybrid work schedule, combining in-person collaboration with remote work, making it ideal for self-motivated professionals who thrive under pressure. Join a company that values diversity and invests in the well-being of its associates.

Qualifications

• Licensed adjuster as per jurisdiction required.
• Thorough knowledge of general liability claims regulations.

Responsibilities

• Investigate General Liability claims to determine liability exposure.
• Manage claims caseload ensuring timely legal filings and compliance.

Skills

Claims Management

Negotiation

Relationship Building

Problem Solving

Communication

Education

Bachelor's degree in a relevant field

Job description

Category/Area of Expertise:

Legal

Job Requisition:

428773

Address:

USA-ME-Scarborough-145 Pleasant Hill Rd

Store Code:

Claims Management (5157506)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Position Summary

The primary responsibilities include investigating General Liability claims to determine liability exposure. This role manages claims in their entirety, maintains service level targets, and achieves claims goals. It involves interaction with associates, attorneys, healthcare providers, vendor partners, and Brand partners.

Our flexible/hybrid work schedule includes 1 in-person day at one of our core locations and 4 remote days.

Applicants must be currently authorized to work in the United States on a full-time basis.

Principle Duties and Responsibilities:

Claims Management

• Manage caseload within established targets, ensuring thorough investigations, evaluations, negotiations, and legal compliance.
• Ensure timely legal filings and statutory deadlines.
• Analyze loss facts to develop strategies that optimize outcomes and reduce costs.
• Identify fraud indicators and pursue subrogation opportunities.
• Collaborate with Safety to identify hazards and minimize risks.
• Build and maintain positive relationships with internal and external stakeholders.

Financial Impact Administration

• Manage claims up to $2 million, with authority to settle claims up to $25,000.
• Communicate ongoing incident causes to relevant departments.
• Serve as primary contact for claim issues, providing timely updates and resolutions.

Basic Qualifications:

• Licensed adjuster (as appropriate by jurisdiction)
• Bachelor's degree or equivalent experience in handling General Liability claims
• Thorough knowledge of rules, regulations, statutes, and procedures related to general liability claims
• Knowledge of medical terminology for complex claims
• Negotiation skills for resolving various claims

Skills and Abilities:

• Strong relationship-building and communication skills
• Self-motivated, goal-oriented, and able to work under pressure
• Customer-focused with understanding of legal procedures and standards
• Problem-solving and critical thinking abilities
• Ability to manage multiple tasks with attention to detail

#LI-SM1 #LI-Hybrid

At Ahold Delhaize USA, we value diversity, equity, inclusion, and belonging. We invest in our people's growth and foster a culture of collaboration, curiosity, and continuous learning. We believe in supporting our associates' physical, financial, and emotional wellness.