General Help, Cafeteria, Full Time

Chartwells Higher Education; Yorktown (TX); On-site; USD 20,000 - 25,000; Full time

Job summary

Chartwells Higher Education is seeking a dining services team member to assist with food preparation, serving, and maintaining sanitation in a Toronto campus dining facility. The role emphasizes customer service and adherence to safety standards.

Responsibilities include stocking, operating service equipment, guiding guests, and collaborating with staff to ensure accurate orders and smooth service. Prior experience in food service is beneficial; a positive, guest-focused attitude is essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced dining environment.
• Attention to sanitation and food safety procedures.

Responsibilities

• Preps food and stations as directed.
• Carries pans, kettles, and trays to/from workstations.
• Stores foods following wrapping, dating, and rotation procedures.
• Cleans work areas, equipment and utensils; distributes supplies and equipment.
• Follows recipes and production standards for quality and portions.
• Serves customers efficiently and courteously; addresses concerns.

Job description

22011-St Michael's Colleg | 22011
81 St. Mary Street
TORONTO, ON M5S 1J4, CAN

Description

Essential Duties and Responsibilities:

• Preps food and station as directed.
• Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator.
• Properly stores foods in designated areas following wrapping, dating, and rotation procedures.
• Cleans work areas, equipment and utensils; distributes supplies, utensils, and portable equipment.
• Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
• Serves customers in an efficient and friendly manner; resolves customer concerns.
• Professionally interacts with co‑workers to ensure compliance with company service standards.
• Assures compliance with all sanitation, Smart Serve and safety requirements.
• Promptly and warmly greet guests in the dining room and take all food orders in an efficient manner, following the established steps of service.
• Demonstrate a complete understanding of all menu items and ingredients. Accommodate reasonable requests and note preferences of residents. As needed, demonstrate knowledge of specialized diets and allergens.
• Communicate directly with back of the house staff to ensure line food and/or orders are accurate and all special requests are addressed and accommodated.
• Exhibit exceptional communications skills, ability to get along well with others, demonstrate flexibility and patience along with and interest in people and a willingness to verbally communicate with guests and staff.
• Maintain a high level of sensitivity and confidentiality regarding any personal or medical information that is shared.
• Promptly address and correct any complaints or issues. Relay relevant information or complaints directly to supervisor.
• Ensure the dining room and/or service area is properly set-up prior to and after service period. Keep clean and neat while meeting all established sanitation standards.
• May be asked to operate equipment, including but not limited to fire extinguisher, telephone, iced tea/soda machine, soup well, coffee machine.
• Work alongside staff of other departments in performing job duties and for any special events or functions.
• Perform other duties and functions as assigned.