General Community Manager

KETTLER; Washington (District of Columbia); Sur place; USD 125 000 - 130 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

Tax-Advantaged Spending Accounts (HSA;

401(k) retirement plan with company 2%

Résumé du poste

KETTLER is seeking a General Community Manager to oversee all aspects of apartment operations, drive leasing performance, and ensure exceptional resident service. The role reports to the Regional Manager and focuses on delivering a high-quality living environment.

You will lead on-site staff, manage budgets and NOI, mentor teams, and uphold property standards while fostering a positive, resident-focused workplace.

Qualifications

• 4+ years’ experience in the property management field.
• Experience in luxury or market-rate segment is highly preferred.
• 2+ years’ supervisory experience.
• Must be able to work on weekends.
• Experience with property management software.

Responsabilités

• Managing administration of property operations and leasing office.
• Monitoring the financial operations and achieving budgeted NOI.
• Providing a quality living environment for residents and positive work environment for team members.
• Hiring and supervising all on-site staff, including maintenance staff.
• Ensuring that all apartments and property grounds are maintained at company standards.
• Ensuring that rent is collected in a timely manner and following procedures for delinquent residents.
• Contribute to achievement of team goals, leasing benchmarks, and resident retention.
• Support outreach initiatives that market the property effectively.
• Understand the current sub-market and mentor others to ensure comprehension.
• Lead by example to maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and the achievement of property goals.
• Other duties as assigned.

Connaissances

Property management

Leadership

Budgeting

Communication

Weekend availability

Formation

High School Diploma

Bachelor’s Degree preferred

Outils

Property management software

Description du poste

The General Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.

Compensation

$125,000.00 - $130,000/annually.

Benefits

We offer a robustBenefits Packageincluding, but not limited to:

• Paid Time Off.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Tax-Advantaged Spending Accounts (HSA or FSA).
• 401(k) retirement plan with company match.

Responsibilities

• Managing administration of property operations and leasing office.
• Monitoring the financial operations and achieving budgeted NOI.
• Providing a quality living environment for residents and positive work environment for team members.
• Hiring and supervising all on-site staff, including maintenance staff.
• Ensuring that all apartments and property grounds are maintained at company standards.
• Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
• Contribute to achievement of team goals, leasing benchmarks, and resident retention.
• Support outreach initiatives that effectively market/promote the property.
• Understand the current sub-market and mentor others to ensure their comprehension.
• Lead by example to help maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and the achievement of property goals.
• Other duties as assigned.

Qualifications

• 4+ years’ experience in the property management field.
• Experience in luxury or market-rate segment is highly preferred
• 2+ years’ supervisory experience.
• High School Diploma, Bachelor’s Degree preferred.
• Computer Proficiency and knowledge of Microsoft Office Suite.
• Demonstrated Leadership ability and proven track record of success with the leasing process.
• Must be able to work on the weekends.
• Experience with property management software.
• Must be able to walk apartments and grounds, including steps and climbing stairs.
• Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
• Strong financial analysis, budgeting, and P&L management skills.
• Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
• Experience with unit and common area renovations.
• DC Property Manager Licence must be obtained with 90 days of hire.