Community Manager

KETTLER; Arlington (VA); Sur place; USD 83 000 - 101 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Prescription coverage

HSA or FSA

Résumé du poste

KETTLER is seeking a Community Manager to lead apartment community operations under the Regional Manager. The role emphasizes exceptional customer service, leasing oversight, staff supervision, and financial performance to achieve NOI targets.

The position requires deep knowledge of property management, strong leadership, and the ability to mentor a high-performing on-site team while delivering a quality resident experience.

Qualifications

• 4+ years’ experience in the property management field.
• 2+ years’ supervisory experience.
• High School Diploma; Bachelor’s Degree preferred.
• Computer Proficiency and knowledge of Microsoft Office Suite.
• Project-based Section 8 housing and LIHTC experience.

Responsabilités

• Manage administration of property operations and leasing office.
• Monitor financial operations and achieve budgeted NOI.
• Provide a quality living environment for residents and a positive work environment for staff.
• Hire and supervise all on-site staff, including maintenance.
• Ensure apartments and grounds meet company standards.
• Ensure timely rent collection and manage delinquency procedures.
• Contribute to leasing benchmarks and resident retention.
• Support outreach to market and promote the property.

Connaissances

Customer service

Leadership

Verbal & written communication

Supervision

Budgeting

P&L management

Team building

Formation

High School Diploma

Bachelor’s Degree

Outils

Microsoft Office Suite

Property management software

Description du poste

The Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.

Compensation: $92,139.68 Annually

We offer a robustBenefits Packageincluding, but not limited to:

• Paid Time Off.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Tax-Advantaged Spending Accounts (HSA or FSA).
• 401(k) retirement plan with company match.

Responsibilities:

• Managing administration of property operations and leasing office.
• Monitoring the financial operations and achieving budgeted NOI.
• Providing a quality living environment for residents and positive work environment for team members.
• Hiring and supervising all on-site staff, including maintenance staff.
• Ensuring that all apartments and property grounds are maintained at company standards.
• Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
• Contribute to achievement of team goals, leasing benchmarks, and resident retention.
• Support outreach initiatives that effectively market/promote the property.
• Understand the current sub-market and mentor others to ensure their comprehension.
• Lead by example to help maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and the achievement of property goals.
• Other duties as assigned.

Qualifications:

• 4+ years’ experience in the property management field.
• 2+ years’ supervisory experience.
• High School Diploma, Bachelor’s Degree preferred.
• Computer Proficiency and knowledge of Microsoft Office Suite.
• Project-based Section 8 housing and LIHTC experience.
• Demonstrated Leadership ability and proven track record of success with the leasing process.
• Must be able to work on the weekends.
• Experience with property management software.
• Must be able to walk apartments and grounds, including steps and climbing stairs.
• Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
• Strong financial analysis, budgeting, and P&L management skills.
• Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
• Experience with unit and common area renovations.