General Clerk II - Mailroom

Versability Resources; Norfolk (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

VersAbility Resources seeks a dependable General Clerk II (Mailroom) to support mailroom and administrative tasks for Military Sealift Command at Naval Station Norfolk. The role encompasses handling official government mail, operating company vehicles for deliveries, and safeguarding sensitive information.

Ideal candidates have a high school diploma or GED, at least 1 year in mail/logistics, and a Secret security clearance (Interim Secret to start).

Qualifications

• Minimum of one year of mail and/or logistics support experience.
• Valid driver’s license with acceptable driving record.
• Ability to obtain and maintain a Secret security clearance (Interim Secret required to start).
• Must provide self-transportation to Naval Station Norfolk due to installation security.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Knowledge of general office procedures and compliance requirements.

Responsibilities

• Receive, sort, process, track, distribute, and deliver official government mail, packages, and supplies.
• Operate company vehicles to collect and deliver mail between MSC buildings and Fleet Post Office.
• Safeguard sensitive correspondence and security-controlled items (PII, Registered/Certified Mail).
• Maintain mailroom records, delivery logs, mileage reports, and mail counts.
• Perform clerical tasks to support daily mailroom operations.
• Use computers and office equipment to process information and maintain records.

Skills

Mailroom operations

Microsoft Office

Customer service

Self-transportation

Attention to detail

Education

High school diploma or GED

Job description

About VersAbility Resources

VersAbility Resources is a nonprofit organization based in Hampton, Virginia, dedicated to empowering people of all abilities to thrive. For more than 70 years, we have provided innovative employment, workforce development, residential, community living, and business services that promote independence, inclusion, and opportunity.

Our team is passionate about making a meaningful impact by helping individuals achieve their personal and professional goals while delivering high-quality services to our community, business partners, and government customers. At VersAbility, you'll join a mission-driven organization where your work changes lives and contributes to stronger, more inclusive communities.

Role Overview

VersAbility Resources is seeking a dependable, detail-oriented General Clerk II (Mailroom) to support mailroom and administrative operations for Military Sealift Command (MSC) at Naval Station Norfolk. In this role, you'll help ensure official government mail, packages, and supplies are received, processed, tracked, and delivered accurately and securely. You'll also operate company vehicles to transport mail and supplies between MSC facilities and the Fleet Post Office throughout the installation.

This is an active, hands-on position that combines mailroom operations, administrative support, customer service, and scheduled deliveries. If you enjoy staying organized, working independently, and contributing to a team that values accuracy, reliability, and service, this is an opportunity to make a meaningful contribution to essential government operations.

What You'll Do

• Receive, sort, process, track, distribute, and deliver incoming and outgoing official government mail, packages, and supplies.
• Operate company vehicles to collect and deliver mail and supplies between MSC buildings and the Fleet Post Office at Naval Station Norfolk.
• Safeguard sensitive and confidential correspondence, including personally identifiable information (PII), Registered Mail, Certified Mail, and security-controlled packages.
• Maintain accurate mailroom records, delivery logs, mileage reports, mail counts, and other required documentation.
• Perform clerical and administrative tasks that support daily mailroom operations.
• Use computers, Microsoft Office applications, and office equipment to process information and maintain records.
• Follow established government mail-handling procedures, technical instructions, safety requirements, and security protocols.
• Identify and report mail discrepancies, delivery concerns, or operational issues to leadership.
• Assist government personnel and other customers with mail-related questions and requests.
• Safely load, unload, and transport mail, packages, and supplies using approved material-handling equipment.
• Maintain a clean, organized, and secure work environment.

Qualifications

Required Qualifications

• High school diploma or GED.
• Minimum of one (1) year of mail and/or logistics support experience.
• Valid driver's license with an acceptable driving record.
• Must possess or be able to obtain and maintain a Secret security clearance. VersAbility may facilitate the clearance process for eligible candidates; however, at least an Interim Secret clearance is required before a start date can be issued.
• Ability to provide self-transportation to Naval Station Norfolk due to installation security requirements.
• Basic proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams.
• Working knowledge of general office procedures and compliance requirements.
• Ability to safely operate company vehicles and comply with applicable traffic laws and military installation requirements.
• Ability to follow written instructions, maintain accurate records, safeguard confidential information, and provide professional customer service.

Preferred Qualifications

• Previous mailroom or mail operations experience.
• Experience with government, military, or compliance-based administrative processes.
• Experience working in fast-paced office environments.
• Familiarity with disability services.

Work Environment and Physical Requirements

This position is performed onsite at Naval Station Norfolk and includes indoor mailroom duties, administrative work, company vehicle operation, and outdoor mail pickup and delivery.

Essential physical requirements include:

• Frequently standing and walking while processing, collecting, loading, unloading, and delivering mail.
• Repeatedly lifting and carrying mail bags, boxes, packages, and supplies weighing up to 50 pounds.
• Pushing and pulling carts, hand trucks, and other approved material-handling equipment.
• Frequently bending, reaching, stooping, twisting, kneeling, and performing repetitive hand movements.
• Driving company vehicles throughout Naval Station Norfolk and frequently entering and exiting vehicles.
• Using stairs while transporting mail or supplies, as some assigned buildings do not have elevator access. Larger or heavier loads may be divided into smaller quantities for safe handling.
• Working outdoors during portions of the day in varying weather conditions, including heat, cold, rain, and wind.
• Maintaining accuracy, concentration, and awareness while handling sensitive mail, driving, and completing deliveries.

Candidates must be able to perform the essential duties and physical requirements of the position, with or without reasonable accommodation. VersAbility Resources provides reasonable accommodations in accordance with applicable law.

Schedule

This is a full-time, onsite position, working Monday through Friday, 40 hours per week.

Available shifts include:

• 6:30 AM - 3:00 PM Eastern
• 7:00 AM - 3:30 PM Eastern
• 7:30 AM - 4:00 PM Eastern

Specific shift assignments are based on operational and contractual needs. Occasional schedule flexibility may be required to meet delivery deadlines or other time-sensitive requirements.

Why Join Us?

At VersAbility Resources, your work supports more than daily operations. You'll help provide reliable services to our government partners while contributing to an organization dedicated to creating meaningful employment opportunities for people of all abilities. We value accountability, professionalism, accuracy, teamwork, and the important contributions every employee makes to our mission.

Compensation Notice

Compensation for this position is established by the applicable government contract and/or wage determination. The posted pay reflects the fixed rate authorized for this position and is not subject to negotiation except where permitted by applicable law or contract requirements.

In addition to the applicable hourly wage, this position is eligible for a Health and Welfare benefit of $5.09, provided in accordance with the applicable government contract and benefit requirements.

AbilityOne Program Commitment

VersAbility Resources participates in the AbilityOne Program, a federal initiative that creates employment opportunities for individuals with significant disabilities. In accordance with AbilityOne requirements, a minimum of 75% of direct labor hours on this contract are performed by individuals with qualified disabilities.

Equal Opportunity Employer

VersAbility Resources is an Equal Opportunity Employer committed to providing fair and equitable employment opportunities. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under applicable law. We value diversity and encourage applicants of all backgrounds to apply. Certain positions are performed under the federal AbilityOne Program and are subject to applicable contractual and program requirements.

VersAbility Resources - Serving People with Disabilities of All Ages - is a national nonprofit organization based in Hampton, Virginia, committed to empowering people with disabilities to live, work, and thrive as active members of our communities. Serving over 1,500 individuals and their families annually, VersAbility offers a comprehensive range of programs and services, including early childhood, residential, day support, workforce training, and diverse employment opportunities.

VersAbility is committed to a drug-free workplace in line with the Drug-Free Workplace Act of 1988, ensuring a safe, productive environment. It also promotes equal opportunity for all, offering reasonable accommodations for individuals with disabilities to perform job duties. For assistance with applications, people can contact 757-896-6461.