General Cleaner Supervisor

DFM Solutions; Fort Wayne (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

DFM Solutions in Fort Wayne, IN seeks a General Cleaner Supervisor to oversee cleaning staff and ensure execution of customer scope while meeting DFM's Quality and Safety standards.

You will conduct daily tours, coordinate staffing, lead safety huddles, manage training and performance reviews, and maintain records. A strong background in janitorial supervision within manufacturing, experience with unions, and solid computer skills are required to drive customer satisfaction.

Qualifications

• 2–3 years of janitorial supervisory experience in manufacturing.
• Experience working with unions.
• Excellent computer skills required.
• Proven leadership experience.
• Self-motivated with a sense of urgency.
• Strong customer service/relationship skills.
• Commitment to safety and quality standards.
• Ability to coordinate staffing and schedules.

Responsibilities

• Supervise cleaning staff to ensure customer satisfaction.
• Conduct daily facility tours to inspect work.
• Coordinate staffing to meet schedules and customer needs.
• Facilitate weekly customer review meetings.
• Respond to customer concerns and inquiries.
• Train staff and conduct performance reviews.
• Lead by example for safety and ethics.
• Conduct daily safety huddles per standards.
• Maintain time and attendance records.
• Monitor inventory and manage materials and services.
• Implement environmentally preferred practices.
• Perform other related duties as assigned.

Skills

Janitorial supervision

Union experience

Computer skills

Leadership

Self-motivated

Sense of urgency

Customer service

Safety and quality

Job description

Reporting to the Site Manager, the General Cleaner Supervisor is responsible to maintain and perform all essential duties in accordance to customer’s scope or work and compliance with DFM’s Quality and Safety standards.

Primary Goals and Responsibilities:

• Supervises and coordinates all activities of cleaning staff to ensure customer satisfaction
• Daily tour of facility to inspect work performed
• Responsible for coordinating staffing to meet schedules and customer requirements
• Facilitates weekly customer review meetings
• Responds to all Customer concerns and inquiries
• Responsible for staff training and development, performance reviews, and disciplinary measures
• Demonstrate role model behavior for safety, integrity and ethical standards consistent with DFMS standards
• Conduct daily safety huddles in accordance with DFMS safety standards
• Maintains time and attendance records to ensure proper compensation for staff
• Inventory management: Monitor inventory status, requests for material and services, as well as material and services received
• Implements environmentally preferred practices at all locations
• Performs all other related duties as assigned

Role Requirements:

• 2-3 years previous janitorial supervisory experience in a manufacturing environment
• Experience working with unions
• Excellent computer skills required
• Proven history of leadership experience
• Self-Motivated
• Possess a sense of urgency
• Excellent customer service/relationship skills
• Safety/Quality conscience