Housekeeping Manager

DFM Solutions; Davison (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

DFMS seeks a Housekeeping Manager to lead janitorial operations, ensuring top-quality services and directing the team. This role oversees staffing, budgets, and continuous improvement initiatives to meet client expectations and safety standards.

You will implement programs, monitor costs, and collaborate with vendors to sustain service excellence while upholding environmental practices across locations.

Qualifications

• Minimum 5 years of direct supervision of janitorial operations required.
• Experience in managing operations in a fast-paced work environment.
• Exceptional customer relationship management skills.
• Ability to plan and manage with budget and time constraints.
• Safety and quality conscience.
• Strong organizational and prioritization skills.
• Proficient in MS Office.
• Excellent written, verbal and people skills.

Responsibilities

• Support in the implementation of short and long-term projects for client project.
• Develop and implement innovative programs, processes and procedures that reduce operating costs and increase productivity.
• Compliance with all company's safety policies/procedures in compliance with OSHA.
• Demonstrate role model behavior for safety, integrity and ethical standards consistent with DFMS standards.
• Monitor facility costs and expenses, including tracking material, labor and controllable utility costs and working with subordinates to manage and eliminate waste.
• Responsible for coordinating staffing to meet schedules and customer requirements.
• Manages budgets in accordance with scope of work.
• Inspect buildings' physical plant routinely to ensure that housekeeping services are at the highest level of quality standards.
• Utilize data to develop trends and insights that will drive continuous improvement in the site performance.
• Develop scope of services and assist in vendor negotiations for new and the maintenance of existing contracts.
• Facilitates customer review and planning meetings.
• Responds to customer concerns and inquiries.
• Responsible for staff training and development, performance reviews, and disciplinary measures.
• Manage site to achieve KPI and performance indicators.
• Implements environmentally preferred practices at all locations.
• Performs all other related duties as assigned.

Skills

Leadership

Customer service

Budget management

Planning & scheduling

MS Office

Communication

Tools

MS Office

Job description

Reporting to the Site Manager, the Housekeeping Manager is responsible for janitorial management, ensuring the delivery of quality janitorial services. This role will provide leadership and direction to their team.

Essential Duties & Responsibilities:

• Support in the implementation of short and long-term projects for client project


• Develop and implement innovative programs, processes and procedures that reduce operating costs and increase productivity


• Compliance with all company's safety policies/procedures in compliance with OSHA


• Demonstrate role model behavior for safety, integrity and ethical standards consistent with DFMS standards


• Monitor facility costs and expenses, including tracking material, labor and controllable utility costs and working with subordinates to manage and eliminate waste


• Responsible for coordinating staffing to meet schedules and customer requirements


• Manages budgets in accordance with scope of work


• Inspect buildings' physical plant routinely to ensure that housekeeping services are at the highest level of quality standards


• Utilize data to develop trends and insights that will drive continuous improvement in the site performance


• Develop scope of services and assist in vendor negotiations for new and the maintenance of existing contracts


• Facilitates customer review and planning meetings


• Responds to customer concerns and inquiries


• Responsible for staff training and development, performance reviews, and disciplinary measures


• Manage site to achieve KPI and performance indicators


• Implements environmentally preferred practices at all locations


• Performs all other related duties as assigned

Qualifications & Prior Experience:

• Minimum 5 years of direct supervision of janitorial operations required


• Demonstrated experience in managing operations in a fast-paced work environment


• Exceptional customer relationship management skills


• Ability to plan and manage with budget and time constraints


• Safety and quality conscience


• Strong organizational and prioritization skills


• Proficient in MS Office


• Excellent written, verbal and people skills