General Application

Oremor Automotive Group; Temecula (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Life insurance

401K

Wellness program

Paid vacation & holidays

Community involvement

Job summary

Oremor Automotive Group is seeking a customer-focused team member in Temecula to deliver outstanding service at every customer touchpoint. You will greet customers, handle inquiries, and work closely with departments to ensure smooth resolutions and satisfaction.

Applicants should bring excellent communication and problem-solving skills, maintain a professional appearance, and thrive in a fast-paced, process-driven environment.

Qualifications

• Excellent communication, customer service, and problem solving skills.
• Professional appearance and work ethic required.
• Ability to maintain composure under stress and in a process-driven environment.
• Excellent telephone and customer service skills, including the ability to smile.

Responsibilities

• Follow all company policies and procedures.
• Coordinate questions and issues with the appropriate department personnel.
• Accept ownership for new and different requests and explore value-enhancing opportunities.
• Attend staff meetings, trainings, and educational classes as required.
• Demonstrate behaviors consistent with the Company's Values in interactions with customers, team members and vendors.
• Establish personal goals aligned with dealership productivity and devise strategies to meet them.
• Greet customers in a friendly, approachable manner.
• Learn from mentors and team members to grow skills.
• Maintain a safe and secure environment by following safety and security standards.

Skills

Customer service

Communication

Problem solving

Phone etiquette

Teamwork

Professional appearance

Job description

Overview

Our dealership is growing at a fast pace.We are always looking for top talent.If you've got the drive to join a fast paced working environment and hit our high standards -

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Follow all company policies and procedures.


• Coordinates questions and issues with the appropriate department personnel.


• Accomplishes organization goals by accepting ownership for new and different requests and exploring opportunities to add value to the organization.


• Attends all staff meetings, trainings, and educational classes as required.


• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, team members and vendors.


• Establishes personal goals that are consistent with the dealerships standards of productivity and devises a strategy to meet those goals.


• Greets customers in a friendly, approachable manner.


• Learns from mentors, supervisors, and all other team members to refine/grow skills.


• Maintains safe and secure environment by following safety and security standards and procedures and complying with codes.


• Performs other duties as assigned.


• Realizes that business is built on customer satisfaction and stays devoted to guaranteeing satisfaction to our customers.

Qualifications

• Must be at least 18 years old.


• Professional appearance and work ethic.


• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.


• Excellent telephone and customer service skills, including the ability to smile.


• Must be able to work well in a process driven environment.


• Must conduct oneself in a professional manner at all times.


• Must have confidence in your ability to be successful.


• Must strive to respect and facilitate teamwork within all departments.


• Friendly with high energy and the willingness to go above and beyond.


• Helpful attitude and friendly demeanor.


• Safety and customer service oriented.


• Self-starter and self-motivator.