General Agency Inside Sales Representative P&C (Remote)

Horace Mann; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Horace Mann General Agency (HMGA) is seeking a remote Sales Representative to engage with prospective educators and clients via inbound/outbound calls, email, and digital channels. You’ll deliver tailored insurance options, build relationships with agents, and collaborate with third‑party vendors to process quotes and applications.

The role requires a P&C license, a high school diploma (bachelor’s preferred), and a customer‑centric mindset to drive trust, satisfaction, and growth while working

Qualifications

• High school diploma or GED required.
• Bachelor’s degree or equivalent experience preferred.
• Active Property & Casualty (P&C) license required.
• Call Center, Customer Service, Sales experience preferred

Responsibilities

• Deliver personalized insurance quotes and exceptional service.
• Foster relationships with agents and respond to inquiries across channels.
• Collaborate with third‑party vendors to process quotes and applications.
• Bind policies and secure approvals, payments, and signatures.
• Track and report key performance metrics and maintain quality reviews.
• Achieve production goals through client engagement and follow‑ups.
• Utilize sales techniques to maintain strong close ratios and service levels.

Skills

Customer service

Sales

Phone calls

Multichannel

Education

High school diploma or GED

Bachelor’s degree or equivalent experience preferred

Job description

Remote

Are you passionate about helping educators protect what matters most? Join theHorace Mann General Agency (HMGA) sales team and play a meaningful role in connecting educators with insurance solutions that support their unique needs.

As an HMGA Sales Representative, you’ll engage with prospective clients through inbound and outbound calls, email, and digital channels while partnering closely with our agency network and third‑party providers. Your focus will be delivering personalized insurance solutions and exceptional service that drives trust, satisfaction, and growth.

This is a remote position requiring availability during standard operating hours Monday–Friday, 7:00 a.m.–8:00 p.m. CST, with occasional Saturday shifts from 9:00 a.m.–2:00 p.m. CST. If you thrive in a fast‑paced, customer‑focused sales environment and enjoy building relationships, this role offers the opportunity to make a real impact—while working from home.

Start date January 11, 2027.

Key Responsibilities:

• Deliver personalized insurance quotes and exceptional service for non‑Horace Mann products, ensuring clients receive the best coverage options tailored to their needs.
• Foster strong relationships with agents and proactively address client inquiries through email, phone, and web channels to ensure a seamless customer experience.
• Collaborate with third‑party vendors to process quotes and applications.
• Bind policies and ensure proper documentation, including securing approvals, payments, and signatures.
• Track and report key performance metrics while maintaining quality reviews.
• Achieve production goals through consistent client engagement and follow‑ups.
• Utilize sales techniques to maintain strong close ratios and service levels.

Qualifications:

• High school diploma or GED required.
• Bachelor’s degree or equivalent experience preferred.
• Active Property & Casualty (P&C) license required.
• Call Center, Customer Service, Sales experience preferred

Pay Range:

• $21.44- $29.16 per hour + sales incentive bonus.

Salary is commensurate to experience, location, etc.

Work location is flexible if approved by the Company except that the position may not be performed remotely from New York.

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Horace Mann ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.