General Adjuster (Large Loss Property) - Boston

PURE Insurance; Boston (MA); On-site; USD 100,000 - 120,000; Full time

Job summary

PURE Insurance is seeking a dedicated Property Claims Adjuster to provide exceptional service to members and agency partners. The ideal candidate will have over 7 years of experience in property and casualty claims and will be responsible for handling claims accurately and efficiently.

The position offers a base salary ranging from $100,000 to $120,000 and requires the ability to work independently and travel within assigned territories.

Qualifications

• 7–10+ years of experience in prior P&C claims.
• Proficient in MS Office applications.
• Ability to inspect and assess properties.

Responsibilities

• Handle claims in a quality manner ensuring accuracy and compliance.
• Represent the company in various member and partner interactions.
• Determine coverage, damages, reserve and resolve claims.

Skills

Customer service

Claims handling

Relationship management

Analytical skills

Attention to detail

Education

Bachelor’s degree

Tools

MS Office (Word, Excel)

Job description

About the Role

We are seeking a professional Property Claims Adjuster with a passion for customer service and a proven record of success. The position encompasses the delivery of flawless service to our members and independent agency partners, developing ease of doing business practices that result in efficient and timely operational support for the organization. The preferred candidate resides in the Greater Boston area; however, candidates located elsewhere in Eastern Massachusetts may also be considered.

What You’ll Do

• Handle claims in a quality manner delivering on standards of accuracy, efficiency, customer service and regulatory compliance.
• Represent the company in interactions with members, agents, as well as internal stakeholders in underwriting, product management and finance.
• Resolve claims and respond to inquiries involving members, agents, vendors (independent adjusters/appraisers, salvage, rental, car agencies), defense and plaintiff attorneys.
• First notice of loss and claim assignment.
• Determine coverage, damages, reserve and resolve claims.
• Handle subrogation on closed files.
• Appraise and assess new risks and some catastrophe planning.
• Authority for making appropriate coverage determinations, reserve and resolving claims, status updates with agents, members and vendors as well as making reserve decisions on individual files, requests payments to pay loss cost or loss adjustment expenses.
• Enter and access damaged buildings and climb ladders to assess roof damage.

What You'll Need

• 7–10+ years of experience in prior P&C claims.
• Bachelor’s degree preferred.
• State adjuster licenses and CE credits maintained as required by state regulations.
• Proficient in MS Office applications (Word, Excel).
• Strong relationship management and customer service skills.
• Ability to inspect and assess properties.
• Ability to work independently.
• Consistent travel within an assigned territory to members’ homes.
• Excellent interpersonal, listening, organizational, written, and oral communication skills.
• Attention to detail, analytical and solid problem solving skills; proficient in Excel, Word, web applications.
• Ability to demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility.
• Agile learner who can quickly absorb information and apply it to current business situations.
• Professional insurance designations (e.g., AIC, CPCU) or active pursuit of such designations are a plus.

The base salary for this role can range from $100,000 to $120,000 based on a full-time work schedule. Compensation will vary depending on related skills, experience, location, market alignment and equity among team members.