General Adjuster

Sedgwick Claims Management Services Ltd; Nevada (IA); On-site; USD 50,000 - 80,000; Full time

Job summary

Sedgwick Claims Management Services Ltd. is seeking a General Adjuster to handle regional losses up to $10M, including complex adjustments and coverage issues. The role requires strong communication, rigorous claim assessment, and independent judgment.

The position offers on-site work with a comprehensive benefits package and opportunities for growth within a leading insurance services provider.

Qualifications

• Strong oral and written communication skills.
• Excellent customer service abilities with attention to detail.
• Strong time management and organizational skills.
• Ability to work independently or as part of a team.
• Proficiency with Microsoft Office and case documentation.

Responsibilities

• Examines claim forms and determines insurance coverage.
• Administers and reconciles complex catastrophic claims for property.
• Interviews claimants and witnesses regarding claims.
• Inspects property damage to determine liability and investigation methods.
• Estimates cost of repair, replacement or compensation.
• Prepares findings and negotiates settlements with claimants.

Skills

Communication

Customer service

Attention to detail

Time management

Teamwork/Independence

Education

Bachelor's degree

IIA-AIC designation

Adjuster license

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceGeneral AdjusterPRIMARY PURPOSE : To handle losses or claims regionally unassisted up to $10M, including having the ability to address most complex adjustment issues pertaining to damages and coverage; to assist on even larger losses and manage smaller and non-complex National Accounts.ESSENTIAL FUNCTIONS and RESPONSIBILITIESExamines claim forms and other records to determine insurance coverage.Administers and reconciles complex catastrophic claims for property.Interviews, telephones, or corresponds with claimant and witnesses regarding claim.Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.Estimates cost of repair, replacement, or compensation.Prepares report of findings and negotiates settlement with claimant.Recommends litigation by legal department when settlement cannot be negotiated.Attends litigation hearings.Revises case reserves in assigned claims files to cover probable costs.Prepares loss experience reports to help determine profitability and calculates adequate future rates.Interacts with excess carrier to determine coverages, excess insurance levels, and potential reimbursements.ADDITIONAL FUNCTIONS and RESPONSIBILITIESPerforms other duties as assigned.Travels as required.QUALIFICATIONSEducation & LicensingBachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.ExperienceFive (5) years of related experience or equivalent combination of education and experience required.Skills & KnowledgeStrong oral and written communication, including presentation skillsPC literate, including Microsoft Office productsStrong customer service skillsAttention to detail and accuracyGood time management and organizational skillsAbility to work independently or in a team environmentAbility to meet or exceed Performance CompetenciesWORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical :Must be able to stand and/or walk for long periods of time.Must be able to kneel, squat or bend.Must be able to work outdoors in hot and/or cold weather conditions.Have the ability to climb, crawl, stoop, kneel, reaching/working overheadBe able to lift/carry up to 50 poundsBe able to push/pull up to 100 poundsBe able to drive up to 4 hours per day.Must have continual use of manual dexterityAuditory/Visual : Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $50-$80k. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. We are always accepting applications.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.