GenAI User Research & Support Intern

Hoermann Gmbh; Germany (OH); On-site; USD 13,072 - 19,608; Full time

Benefits offered by this job

Exceptional learning opportunities

Support and mentorship

Job summary

Hoermann Gmbh seeks a Werksstudent in GenAI and User Research to contribute to AI tool development and user analysis.

This is an opportunity to engage in user research, data analysis, and support within a dynamic team focusing on AI implementations. Ideal for those excited about the intersection of AI technology and user experience.

Join us to drive AI adoption in a family-owned business, enabling meaningful product development through hands-on research.

Qualifications

• Enrolled in Computer Science, Data Science, Psychology, Business Analytics, or related field.
• Good Python programming abilities with data manipulation skills.
• Curiosity about both data analysis and understanding user behavior.

Responsibilities

• Design and conduct user interviews and analyze user feedback.
• Build comprehensive usage dashboards for AI applications.
• Provide first-level customer support and manage ticketing systems.

Skills

Strong Python Skills

Analytical Interest

Strong German Communication

Eagerness to Learn

Service Orientation

Problem-Solving Mindset

Team Player

Education

Currently enrolled in a relevant degree program

Tools

Python (pandas, matplotlib, seaborn)

PowerBI or Grafana

AWS/Azure

Job description

Hoermann Gmbh seeks a Werksstudent in GenAI and User Research to contribute to AI tool development and user analysis.

This is an opportunity to engage in user research, data analysis, and support within a dynamic team focusing on AI implementations. Ideal for those excited about the intersection of AI technology and user experience.

Join us to drive AI adoption in a family-owned business, enabling meaningful product development through hands-on research.