GenAI Solutions Engineer: Customer Success & Impact

Google Inc.; Sunnyvale (CA); On-site; USD 127,000 - 182,000; Full time

Benefits offered by this job

Equity grant

Job summary

Google's GenAI Customer and Product Solutions Engineer role in Sunnyvale, CA focuses on enabling partners to leverage Gemini APIs and GenAI capabilities. You will work with engineering and product management to shape roadmaps and translate partner feedback into features.

The position requires a deep background in software development, Generative AI, and cloud platforms, with a strong emphasis on customer issues, solutions, and technical leadership.

Qualifications

• Bachelor's degree in Engineering, Computer Science, a related field or equivalent practical experience.
• 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience troubleshooting technical issues for internal/external partners or customers.
• Experience working with Generative AI models and related technologies.

Responsibilities

• Enable developers, creators, and enterprises to effectively build on and leverage Google DeepMind Gen AI products and Gemini APIs.
• Collaborate closely with engineering and product management to shape future product roadmaps, translating partner feedback into actionable features.
• Act as a product expert to guide, troubleshoot, and help AI startups launch successfully using Gemini models, APIs, and tools.
• Design, build, and maintain internal support solutions powered by Agentic toolkits and Gemini Gen AI offerings.
• Stay at the forefront of rapid advancements in generative AI, sharing critical technical insights with internal teams and external partners.

Skills

Programming languages

Troubleshooting

Generative AI

Education

Bachelor's degree in Engineering/CS or related

Master's degree

Tools

Google Cloud Platform

Job description

Google's GenAI Customer and Product Solutions Engineer role in Sunnyvale, CA focuses on enabling partners to leverage Gemini APIs and GenAI capabilities. You will work with engineering and product management to shape roadmaps and translate partner feedback into features.

The position requires a deep background in software development, Generative AI, and cloud platforms, with a strong emphasis on customer issues, solutions, and technical leadership.