GenAI Programs Lead, Seller Experience

Amazon; Seattle (WA); On-site; USD 83,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Parental leave

Job summary

Amazon Seller Assistant is a flagship GenAI-first, multi-agent system helping millions of sellers optimize their business on Amazon. We seek a world-class Program Manager to define and ship production-grade agentic capabilities at scale, partnering with scientists and engineers from discovery to delivery.

The role requires leading cross-functional teams, driving program outcomes, and aligning initiatives with customer value while maintaining a fast-paced, startup-like cadence within Amazon's

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Lead programs and projects to improve and expand our AI technology and coordinate cross-functional teams to deliver new products.
• Own initiatives end-to-end from customer insight to shipped product that sellers rely on.
• Drive adoption and customer experience improvements to increase engagement and expand capabilities.

Skills

Program management

Process improvement

Data-driven decision making

Stakeholder management

Cross-functional collaboration

Tools

Excel

SQL

Job description

Amazon Seller Assistant is a flagship GenAI-first, multi-agent system helping millions of sellers optimize their business on Amazon. We seek a world-class Program Manager to define and ship production-grade agentic capabilities at scale, partnering with scientists and engineers from discovery to delivery.

The role requires leading cross-functional teams, driving program outcomes, and aligning initiatives with customer value while maintaining a fast-paced, startup-like cadence within Amazon's