GenAI-Powered Data Scientist, Customer Experience

Travelers Canada; Hartford (CT); On-site; USD 133,000 - 219,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Student loan repayment

Pension plan

Paid time off

Wellness program

Volunteer matching

Job summary

Travelers Data Science team seeks a Data Scientist to advance analytics and Generative AI initiatives in Hartford, CT. You will partner with business teams to identify opportunities, build models, and deliver insights that improve customer experience.

Responsibilities include designing GenAI solutions, communicating results, mentoring junior staff, and contributing to training programs. A Master's in a STEM field is required, with 3 years of relevant experience and strong Python skills.

Qualifications

• Master's degree in STEM with two years of related experience or equivalent.
• Strong foundation in statistics and programming; BI analytics and data science tooling.

Responsibilities

• Assist in design and development of analytical and Generative AI solutions.
• Share knowledge through discussions, presentations, or peer reviews.
• Set expectations with business partners for small projects and build consensus with guidance.
• Design, develop, and evaluate GenAI solutions; experiment with emerging AI technologies toward production-ready capabilities.
• Support the implementation of GenAI tools and enablement with users.

Skills

GenAI

Python

Data Analysis

Predictive Modeling

Statistical Modeling

NLP

Deep Learning

Data Storytelling

BI

Communication

Education

Master's degree in Statistics/Mathematics/Decision Sciences/Actuarial Science

Tools

GenAI tools

RAG pipelines

Job description

Travelers Data Science team seeks a Data Scientist to advance analytics and Generative AI initiatives in Hartford, CT. You will partner with business teams to identify opportunities, build models, and deliver insights that improve customer experience.

Responsibilities include designing GenAI solutions, communicating results, mentoring junior staff, and contributing to training programs. A Master's in a STEM field is required, with 3 years of relevant experience and strong Python skills.