GenAI GovCloud QA Engineer: End-to-End Release Quality

Medallia; McLean (VA); Hybrid; USD 102,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Medallia is seeking a GovCloud QA Engineer to own GenAI release quality end-to-end for the MEC platform. You will design test strategies, validate staging, and collaborate with engineering, security, and customer teams to ensure safe deployments in regulated GovCloud environments.

Based in the greater DC area or Tysons, this hybrid role emphasizes building automated test suites, using AI-assisted tooling, and mentoring others in quality engineering and AI feature testing as the GenAI program

Qualifications

• 5+ years in software quality engineering, test automation, or a closely related role.
• Experience testing complex SaaS or enterprise applications at the application and API layers.
• Hands-on experience with test automation integrated into CI/CD pipelines.
• Experience designing test plans, executing validation, and providing release sign-off for medium-to-large features.
• Experience validating releases in regulated environments where staging, logs, APIs, and risk-based judgment are core to the quality process.
• Experience troubleshooting complex issues, writing technical documentation, and prioritizing testing based on risk.

Responsibilities

• Own GovCloud GenAI release quality end to end: test planning, staging validation, regression coverage, release sign-off, and clear documentation
• Partner with software engineering, security, release management, GovCloud customer management, and customer-facing teams to deploy changes safely and resolve quality issues, using staging environments, logs, and APIs when direct customer instance access is not available
• Design and run test approaches for AI features where pass/fail is not binary, including output evaluation, guardrails, prompt regression, and edge cases. Build datasets and repeatable workflows to track GenAI quality over time
• Develop and maintain automated test suites integrated into CI/CD pipelines
• Use AI-assisted tools (Cursor, Claude, GitHub Copilot, or similar) to accelerate test design, automation, debugging, and documentation, with the security and privacy discipline GovCloud requires
• Advocate for testability in design and mentor other quality engineers on automation and AI feature testing

Job description

Medallia is seeking a GovCloud QA Engineer to own GenAI release quality end-to-end for the MEC platform. You will design test strategies, validate staging, and collaborate with engineering, security, and customer teams to ensure safe deployments in regulated GovCloud environments.

Based in the greater DC area or Tysons, this hybrid role emphasizes building automated test suites, using AI-assisted tooling, and mentoring others in quality engineering and AI feature testing as the GenAI program