Gen Z Community & Social Media Associate

Wikimedia Foundation; Oregon; Hybride; USD 62 000 - 93 000; Plein temps

Résumé du poste

The Wikimedia Foundation is seeking a Community Management Associate to engage online communities, refine our brand voice, and build a vibrant, Gen Z-focused social media presence for Wikipedia and the Wikimedia Foundation. This fast-moving, hands-on role fits someone who lives on social media and is eager to test and learn, with preferred time zones UTC-8 to UTC-5.

Join our Social Team within External Communications to craft engaging copy, surface stories from volunteers, and帮助 guide engagement

Qualifications

• A Digital Culture Native: Plugged into emerging trends and short-form video culture with a natural feel for Gen Z engagement.
• A Strong Communicator: Experienced in writing social comment copy and adapting brand tone across different platforms.
• An Organized Framework Builder: Eager to help draft clear community playbooks, response protocols, and engagement guidelines.
• A Community Connector: Excited to interact directly with followers and surface stories from our global volunteer network.
• A Data-Aware Learner: Comfortable reviewing basic analytics and social listening insights to refine engagement tactics.

Responsabilités

• Assist in writing daily social copy, managing comment sections, and executing reactive engagement on trending moments.
• Support the development and documentation of community management playbooks and brand tone-of-voice guidelines.
• Help identify, surface, and share inspiring stories from Wikimedia's global volunteer community.
• Track short-form video trends, platform updates, and emerging formats to recommend fresh engagement opportunities.
• Monitor channel activity, track audience sentiment, and assist with monthly performance reporting.

Connaissances

Gen Z engagement

Social copy writing

Brand tone adaptation

Community playbooks

Engagement guidelines

Analytics awareness

Outils

Social management tools

Analytics tools

Listening tools

Description du poste

The Wikimedia Foundation is seeking a Community Management Associate to engage online communities, refine our brand voice, and build a vibrant, Gen Z-focused social media presence for Wikipedia and the Wikimedia Foundation. This fast-moving, hands-on role fits someone who lives on social media and is eager to test and learn, with preferred time zones UTC-8 to UTC-5.

Join our Social Team within External Communications to craft engaging copy, surface stories from volunteers, and帮助 guide engagement